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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,061 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,061 reviews

March 13, 2023

The whole team at Colonial was very helpful. They did their best to ensure a great experience from the sales team to the finance team. More

by zarrella.giuliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emil
March 12, 2023

Courteous staff and efficient technicians. Mr. Fallon was accommodating, getting a rental for me, to cover the warranty work. The job was completed in one day which was unexpected. Colonial pe More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Colonial Volkswagen of Westborough represents the most outstanding dealership in Massachusetts. The highly qualified and professional staff are extremely knowledgeable about each and every vehicle that More

by NBRIG1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

This is the second VW I have bough at Westbourgh. Pierre in sales is the best. Plus the service dept is second to none. More

by DOCCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

The parts department was fantastic! They helped me promptly and politely. I highly recommend them. More

by BRIAN.HAAS509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

No pressure sales, friendly staff, good offer for my old car, and easy lease process More

by Blake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal Angus
March 07, 2023

I had an excellent experience buying a Used Golf at Colonial Volkswagen. Great customer service. Would highly recommend Marc and this dealership to others! More

by JV
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

Cal was great. He sort a lot of the me showing me the features of my new car. More

by rjames64
Recommend Dealer
Yes
Employees Worked With
Cal Angus
March 01, 2023

Cal was excellent in assisting me with the purchase of an ID.4. Thank you. More

by Anonymous
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cal Angus
February 27, 2023

Problem understood and resolved timely. They took care of additional issues as well. Thank you. More

by AWA.RAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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