
Colonial Volkswagen of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Joey Patrock did a great job explaining each car after listening to what I wanted. He never made me feel pressured as most salesmen do. I highly recommend Joey! did a great job explaining each car after listening to what I wanted. He never made me feel pressured as most salesmen do. I highly recommend Joey! More
Made Everything Easy A truly super experience. I mean--a lot of folks dread the car buying process. Not here-Start to finish-from finding the model and features we wante A truly super experience. I mean--a lot of folks dread the car buying process. Not here-Start to finish-from finding the model and features we wanted, the test drive, agreeing on a price and finally the finance process. All easy and stress free. All the staff I worked with were informed, responsive, friendly and polite. In particular, Pierre delivered amazing customer service. I highly recommend this dealer and Pierre. More
Jessie Pierre Saliba was wonderful and professional. He always explained things thoroughly and was available to talk through any of our concerns. I felt ver Pierre Saliba was wonderful and professional. He always explained things thoroughly and was available to talk through any of our concerns. I felt very comfortable speaking with him during the entire process and he always made himself available to us. Pierre absolutely cares about his costumers to make sure they are satisfied 100% . More
Great experience I leased a Jetta RLine from Chadi ATALLAH ,he was so knowledgeable and professional I really recommend him to my friends and family I am so happy . I leased a Jetta RLine from Chadi ATALLAH ,he was so knowledgeable and professional I really recommend him to my friends and family I am so happy . More
This place is a joke I recently made a purchase at Colonial. There were multiple issues in getting the car. When I eventually got delivery, the car inspection was not done I recently made a purchase at Colonial. There were multiple issues in getting the car. When I eventually got delivery, the car inspection was not done. This was despite being charged for it already. I was told that I should do it myself and then send them the receipt and they would reimburse. Been almost 6 months and multiple phone calls /emails - they do not seem the teeeniest bit interested in getting me back my money. Their service seemed courteous on the positive side. Overall, not a great impression for me. More
Absolutely hands down the best car leasing experience! This is my second lease with Pierre Saliba of Colonial Volkswagen of Westborough. Pierre is a polite, professional, knowledgeable sales representativ This is my second lease with Pierre Saliba of Colonial Volkswagen of Westborough. Pierre is a polite, professional, knowledgeable sales representative who made my second VW leasing as pleasant and successful as the first. Pierre truly cares about his customers and makes them feel like friends. He was extremely patient as we negotiated a deal that I was comfortable with. His follow up is prompt; you are never left to feel that once you drive the car off the lot that you are forgotten. I have and will continue to recommend Pierre to anyone interested in a VW and will most certainly be back to see Pierre at the end of this current lease. More
Pierre Is The Man Pierre is not only very knowledgable and passionate about VW's, but he really cares about the customer. He didn't put any pressure on me during the bu Pierre is not only very knowledgable and passionate about VW's, but he really cares about the customer. He didn't put any pressure on me during the buying process. Even after I bought the car he took the time to show me every feature some of which I may not ever have figured out the car could do on my own. He really went through everything. Pierre was not required to do this, and it was 45 minutes he probably could've spent trying to sell another car. Then a few days after I drove the car off the lot, he calls asking about how the car is working for me. It is very evident that his top concern is not getting cars off the lot as quickly as he can as having satisfied customers. More
Low pressure I had a car and budget in mind when I visited the dealer. They never asked the " how much do you want to spend a month", which I liked. One com I had a car and budget in mind when I visited the dealer. They never asked the " how much do you want to spend a month", which I liked. One comment when selling the used car someone at the dealer should erase all the information, contacts etc from the car's computer before the new owner takes ownership of the vehicle More
Easy Fair Purchase Had a great experience working with Joe, Derek and Neil. The final figures were fair and in budget wnd the financing beat my local banks rate by a po Had a great experience working with Joe, Derek and Neil. The final figures were fair and in budget wnd the financing beat my local banks rate by a point. More
Pleasant experience The staff was easy to work with. There was no pressure to purchase and they were very accommodating to our needs The dealership was clean and everyo The staff was easy to work with. There was no pressure to purchase and they were very accommodating to our needs The dealership was clean and everyone the we encountered was courteous More