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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,910 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,910 reviews

October 06, 2019

Joey Patrock did a great job explaining each car after listening to what I wanted. He never made me feel pressured as most salesmen do. I highly recommend Joey! More

by caitlin.peloquin
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
October 04, 2019

Made Everything Easy A truly super experience. I mean--a lot of folks dread the car buying process. Not here-Start to finish-from finding the model and features we wante More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George (Finance), Derek Power
September 25, 2019

Jessie Pierre Saliba was wonderful and professional. He always explained things thoroughly and was available to talk through any of our concerns. I felt ver More

by The Best service ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Power
September 16, 2019

Great experience I leased a Jetta RLine from Chadi ATALLAH ,he was so knowledgeable and professional I really recommend him to my friends and family I am so happy . More

by Babouchka Malawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Atallah
July 29, 2019

This place is a joke I recently made a purchase at Colonial. There were multiple issues in getting the car. When I eventually got delivery, the car inspection was not done More

by Gautham
Recommend Dealer
No
Employees Worked With
Chadi Atallah
Jul 29, 2019 -

Colonial Volkswagen of Westborough responded

I do apologize for us not returning your messages regarding the inspection fee. Please email me your information at gmartinez@colonialvw.com I will make sure this gets handled for you. Sincerest apologies.

Jul 30, 2019 -

Gautham responded

Hi Gina, I just sent you an email.

July 17, 2019

Absolutely hands down the best car leasing experience! This is my second lease with Pierre Saliba of Colonial Volkswagen of Westborough. Pierre is a polite, professional, knowledgeable sales representativ More

by Lynn Camelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George (finance), Derek Power
June 27, 2019

Pierre Is The Man Pierre is not only very knowledgable and passionate about VW's, but he really cares about the customer. He didn't put any pressure on me during the bu More

by Elias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Power
June 04, 2019

Low pressure I had a car and budget in mind when I visited the dealer. They never asked the " how much do you want to spend a month", which I liked. One com More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
May 17, 2019

Easy Fair Purchase Had a great experience working with Joe, Derek and Neil. The final figures were fair and in budget wnd the financing beat my local banks rate by a po More

by m@rth@1234M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Cunningham, Derek Power, Joe Patrock
May 06, 2019

Pleasant experience The staff was easy to work with. There was no pressure to purchase and they were very accommodating to our needs The dealership was clean and everyo More

by KMTJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dolan, Joe Patrock
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