Gina Martinez

Nice people. Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 weeks later issue happening again. If VW is aware of the problem might want to mention it before I buy a brand new vehicle More

by Strask217 Verified Customer Verified Customer

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Easiest I've ever dealt with. Sales people did not pressure us and just wanted us to leave happy with or without a vehicle. Extremely refreshing environment compared to other car Sales people did not pressure us and just wanted us to leave happy with or without a vehicle. Extremely refreshing environment compared to other car dealers. More

by hogue7189 Verified Customer Verified Customer

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Pierre is great and responsive. Also was approachable and not pushy. Had a down to earth customer facing approach. Also was approachable and not pushy. Had a down to earth customer facing approach. More

by anicolop Verified Customer Verified Customer

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I had a great experience purchasing my Crosstrek. The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions w The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions were answered. I truly appreciate the excellent customer service and would highly recommend working with Marc and Colonial Volkswagen if you’re in the market for a vehicle! More

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The staff was very friendly, helpful thorough and did a great job. Also super quick great job. Also super quick More

by lhuynh Verified Customer Verified Customer

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I had an excellent experience working with Marc at Colonial VW, he was very personable and knowledgable-he and the rest of the team made the car buying process easy! Colonial VW, he was very personable and knowledgable-he and the rest of the team made the car buying process easy! More

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Good and fast service the front is always nice and pleasant and are timely too pleasant and are timely too More

by BRENDON_VIETH Verified Customer Verified Customer

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Steve in finance was less than pleasant. Not personable and made the experience fall short. Not personable and made the experience fall short. More

by ROUSAYNE Verified Customer Verified Customer

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We worked with Marc at Colonial VW. He was very responsive and answered our questions both pre and post sale to ensure that we had a great experience. We are very pleased with our pur He was very responsive and answered our questions both pre and post sale to ensure that we had a great experience. We are very pleased with our purchase. More

by Sean M Verified Customer Verified Customer

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The technicians were excellent in communication especially the detail in their explanations of problems to address. For my old car it was first the engine issues but now I still have questions re especially the detail in their explanations of problems to address. For my old car it was first the engine issues but now I still have questions re the other issues but trust that I can contact then for precisions ( ie urgency and priorities) . The only problem of course is the higher price of certified VW repair work but the expertise and efficacy was - in this situation- essential and highly valued by a 2013 GTI owner. More

by osepchuk Verified Customer Verified Customer

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