Gina Martinez

Very transparent and easy to work with. I drove for an hour to make it there instead of my local dealer. I drove for an hour to make it there instead of my local dealer. More

by CT Verified Customer Verified Customer

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Bill kept me up to date with the service. He sent me a video of the car. He sent me a video of the car. More

by rwurtzel23 Verified Customer Verified Customer

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Everyone here was really helpful and friendly. I came in looking for options and left a satisfied customer! I came in looking for options and left a satisfied customer! More

by JMO1187 Verified Customer Verified Customer

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Marc is simply the best ! ! I’ve had a decent amount of cars/dealership experiences And this was by far the best for me. After meeting Marc once I knew I wanted him to get the ! I’ve had a decent amount of cars/dealership experiences And this was by far the best for me. After meeting Marc once I knew I wanted him to get the sale of my next car. Thanks again. More

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My experience at Colonial VW from start to finish was outstanding. Gina answered all of my initial questions online, including pricing and lease terms—something many dealerships hesitate to share without outstanding. Gina answered all of my initial questions online, including pricing and lease terms—something many dealerships hesitate to share without an in-person visit. Sam was one of the best salespeople I’ve ever worked with. She was professional and never pressured us into making a decision, unlike many others. Lastly, the finance manager finished the deal in a timely manner and again was nothing but polite and professional. I would not only buy another vehicle from Colonial in the future but I would highly recommend Colonial to anyone. More

by tabertc Verified Customer Verified Customer

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I had an outstanding experience working with Gina during my recent online vehicle purchase. From start to finish, she made what could have been a complicated process feel incredibly smooth and stress-free. my recent online vehicle purchase. From start to finish, she made what could have been a complicated process feel incredibly smooth and stress-free. Gina was extremely knowledgeable, responsive, and genuinely committed to helping me every step of the way. She answered every question quickly and clearly, kept me updated throughout the entire process, and made sure I felt confident in every decision. Even though everything was done online, she created a level of trust and ease that you don’t always get even in person. What really stood out was her attention to detail and willingness to go above and beyond. She made sure all the paperwork, logistics, and coordination were handled seamlessly, which took a huge weight off my shoulders. It truly felt like she had my best interest in mind the entire time. Because of Gina, buying a vehicle online was not only simple, but actually enjoyable. I couldn’t recommend her more highly—she’s an absolute rockstar at what she does. More

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Nice people. Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 weeks later issue happening again. If VW is aware of the problem might want to mention it before I buy a brand new vehicle More

by Strask217 Verified Customer Verified Customer

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Easiest I've ever dealt with. Sales people did not pressure us and just wanted us to leave happy with or without a vehicle. Extremely refreshing environment compared to other car Sales people did not pressure us and just wanted us to leave happy with or without a vehicle. Extremely refreshing environment compared to other car dealers. More

by hogue7189 Verified Customer Verified Customer

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Pierre is great and responsive. Also was approachable and not pushy. Had a down to earth customer facing approach. Also was approachable and not pushy. Had a down to earth customer facing approach. More

by anicolop Verified Customer Verified Customer

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I had a great experience purchasing my Crosstrek. The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions w The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions were answered. I truly appreciate the excellent customer service and would highly recommend working with Marc and Colonial Volkswagen if you’re in the market for a vehicle! More

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