Colonial Volkswagen of Westborough

AMAZING! Stephen helped me find the perfect car! Stephen helped me find my dream car! I had a great experience during the process and Stephen really made everything easy, fast, and fun. I recommend t Stephen helped me find my dream car! I had a great experience during the process and Stephen really made everything easy, fast, and fun. I recommend this dealership to my friends and family. Stephen was very helpful and nice during the whole process. More

Great experience! Jay and Leo went out of their way to find me the car I wanted that was at another VW dealership..and got me in it within 3 days! Love my new VS Beetle Jay and Leo went out of their way to find me the car I wanted that was at another VW dealership..and got me in it within 3 days! Love my new VS Beetle convertible! Gina was a great help prior to visiting the dealership answering all my questions promptly via email. More

Great experience, would recomend Five stars all around. Buying a car is not something to take lately and if you want a professional, friendly environment where you walk away feeling l Five stars all around. Buying a car is not something to take lately and if you want a professional, friendly environment where you walk away feeling like you got the best deal, come here. Jason answered all of the questions I had without me even having to ask them. Incredibly thorough. Also wanted to add that the line of communication is very great even after leaving the dealership. More

Great experience at Colonial We purchased a VWPassat from Colonial in Westbrough. Our sales person, Connor Bayliss, was professional, helpful, and friendly. We were able to quickl We purchased a VWPassat from Colonial in Westbrough. Our sales person, Connor Bayliss, was professional, helpful, and friendly. We were able to quickly narrow what we wanted in our choice and were shown cars that met our criteria. Connor worked to provide us with a very good deal. Negotiating the price was not a lengthy process we reached a deal quickly. Upon receiving the car, Conor spent an hour reviewing all the technology components to make sure we understood the capabilities of the technology package we purchased. Conor has followed up with us to insure that we continue to be satisfied. More

Outstanding Experience I just purchased a new VW Passat from Colonial in August. Out of the dozen new cars I have purchased over the years, I can honestly say the experience I just purchased a new VW Passat from Colonial in August. Out of the dozen new cars I have purchased over the years, I can honestly say the experience with Colonial was the best. Rebecca from the internet sales department was able to locate the exact model I was looking for at the best price. Pierre then took over the effort and did an outstanding job finalizing the sale and coordinating delivery. Jay from the Bus Ops department was also extremely helpful in evaluating options from financing to extended service. One of the easiest car purchases we have ever made. Thanks for the great experience. David More

The best salesman I've dealt with. This is by far the best and most friendly dealership I have ever been to. Everyone was very accommodating and really worked with me to get me the bes This is by far the best and most friendly dealership I have ever been to. Everyone was very accommodating and really worked with me to get me the best deal possible. I was looking for a new car to lease and spoke with at least 8 other dealerships, but what sold me with Colonial was the way I was treated. Gina was my first point of contact and was incredible friendly. She took the time to understand the car I was looking for and accommodating my budget. She spent the time to make me feel like I was her only priority, even though they are always incredibly busy. I came into the dealership that same day and met with Pierre who, in my opinion, is one of the best salesman I've dealt with. Incredibly friendly and made my family and I feel very welcomed. He worked with me to give me the best deal possible in the area and constantly followed up to make sure I was still happy with my lease. After meeting with Pierre, I sat with Kathryn who finalized the lease for me. She was very easy to talk to and again, very pleasant to be around. Needless to say, if you are in the market for a new car, used car, or lease, this is the place to come hands down. I walked away with a 2016 Volkswagen Jetta 1.4T and am incredibly happy that I chose Colonial Volkswagen, they will definitely have my business again in the future. More

Good Experience at Colonial I bought a car with Colonial in July. I was looking for a specific model and trim level and was shopping around with various dealers in a 150 mile rad I bought a car with Colonial in July. I was looking for a specific model and trim level and was shopping around with various dealers in a 150 mile radius. Colonial stepped up and gave me a good price and sourced a car from Pennsylvania that was 90% of what I was looking for. I had my eyes set on a rare Limited Edition, and the only attribute I couldn't get was the interior color. I love the car and I'm happy with the purchase. Colonial is clean and airy inside. There's a large waiting area and vending machines, as well as a cell phone charging station. This dealership has good amenities and it's a comfy place if you have to wait for a ride, or you're hanging out while your oil is changed, or if you're waiting for paperwork to process (which doesn't take very long anyway). Nathan Lepkham, my salesman, was the best part of the Colonial experience. He's laid-back, easy to talk to, and seems to connect well with his customers. He went above and beyond and came in on his day off to make sure everything went smoothly when I signed the paperwork. He even offered to give me a ride home, which would have been a 2-hour round trip for him on his day off after spending a couple of hours at the dealership with me. What a guy. Overall, Colonial did a nice job and were pretty straightforward. Everyone was very kind and welcoming. Aside from a few miscommunications in the process with another member of the sales staff, they gave me a good experience and I would recommend Colonial to my friends. Without those miscommunications, they'd get 5 stars. More

Nice place to do business I bought a new passat! I had done most of the leg work on the internet. I was originally going to work with one salesman who was running late. Jaso I bought a new passat! I had done most of the leg work on the internet. I was originally going to work with one salesman who was running late. Jason took over and had the paperwork done very quickly. He knew what he was talking about. He even set up my blue tooth feature for this technically challenged individual. Thanks! More

Great buying experience at Colonial VW in Westborough At Colonial VW in Westborough I got the world-class buying experience: Professional, Courtois, Fast and Efficient. I pre-set the price for my Passat 2 At Colonial VW in Westborough I got the world-class buying experience: Professional, Courtois, Fast and Efficient. I pre-set the price for my Passat 2016 via email. Very happy with my purchase. If you need a VW - this is the place to buy from. More

easy car buying I bought a new Passat from Colonial and the overall experience was much better than expected. No going back and forth with a piece of paper to the man I bought a new Passat from Colonial and the overall experience was much better than expected. No going back and forth with a piece of paper to the manager office. Straight, short talk. Once the deal was struck, even faster paper work. Very responsive staff to my specific requests. More