Colonial Volkswagen of Westborough

Had a great experience people were polite and professional Jason and the true car representative were on point the transaction was smooth and quick. I would recommend this dealer to all my friends and family. Jason and the true car representative were on point the transaction was smooth and quick. I would recommend this dealer to all my friends and family. More

Awesome experience! Very professional! I had an awesome car buying experience with Jason! He made the process so easy! He was very professional and personable and answered any questions I I had an awesome car buying experience with Jason! He made the process so easy! He was very professional and personable and answered any questions I had about the vehicle. He even followed up with me after my purchase. I absolutely love my Tiguan! More

Always treated in a professional way I have been a long time customer at the service department of Colonial VW in Westborough. This time I came in to see if I wanted to upgrade my R32 to I have been a long time customer at the service department of Colonial VW in Westborough. This time I came in to see if I wanted to upgrade my R32 to a newer Golf R. Steven approached me and we went over my car, the value, de used 2015 R on the lot. To my surprise no new Rs are available anymore form Volkswagen. Steven treated me in a professional way, honest and open. We did not make a deal this time, but I will keep an eye open for what is available at this dealership. As long as I have a VW, I will be a customer here. More

Always excellent service . All perceived problems are checked & resolved in a timely manor. The Service Advisors are very knowledgeable, thorough, helpful, honest & friendly, . All perceived problems are checked & resolved in a timely manor. The Service Advisors are very knowledgeable, thorough, helpful, honest & friendly, & keep you updated & informed about the interventions your vehicle is receiving. They allow you to make an informed decision regarding any additional repairs & expense required by speaking to you personally before the repair is made. The Service Advisors are very conscious about their customers' time & make sure to expedite the service as quickly as possible without jeopardizing the quality of the workmanship. I must give "kudos" to my Service Advisor, Ashley. I had presented her with an unusual problem when I was out West on vacation. She went "over & above" in an effort to assist me in my dilemma. Being a woman, I do NOT have to worry about whether or not I will be cheated by the Service Department @ Colonial Volkswagen in Westborough; the Service Advisors possess honesty & integrity. & the work is done with a high degree of quality. More

Amazing Connor was a great salesman he helped us with everything took car of the car and even got us the car before scheduled time very hard worker and he has Connor was a great salesman he helped us with everything took car of the car and even got us the car before scheduled time very hard worker and he has a great attitude he almost immediately made a close relationship with you and had much respect for me and my family we got a great deal for my 2011 gti and he gave me a thorough tour of the car and was a great guy 100% of the time More

Car Buying with the Best! My wife Jennifer and I recently were looking for a new Passat with a blend of performance, technology and fuel economy. Within a minute of walking in My wife Jennifer and I recently were looking for a new Passat with a blend of performance, technology and fuel economy. Within a minute of walking in the front door, a genuine salesman approached with one of the best personalities we have ever experienced. Connor was gracious, non pushy, listened to our needs and within minutes had several excellent options to select from. He made us both feel at home and even let our Dog visit the Showroom and meet the staff!! Our experience was so pleasant, we had my in laws go in the next day and they ended up buying a new Passat as well! Connor is the genuine article and is a significant reason Colonial has the rating they retained Nationally! More

Easy car buying experience I've bought my last two cars at Colonial and it has been an easy and pleasant experience each time! The staff is very friendly and helpful and it is c I've bought my last two cars at Colonial and it has been an easy and pleasant experience each time! The staff is very friendly and helpful and it is clear that they have your best interest in mind as they sell you a car that fits all of your needs both personally and financially. They are very professional but also make you feel extremely comfortable with the car buying experience. Everyone here works very hard to help the customer and it is very much appreciated! More

Satisfied Out of state driver. Quick and easy transition. Both the sales team and finace department were extremely friendly and fun to talk to. Service was grea Out of state driver. Quick and easy transition. Both the sales team and finace department were extremely friendly and fun to talk to. Service was great! More