Colonial Volkswagen of Westborough

Quick and great experience. I came to the dealership very late when they were about to close. Nevertheless, Connor was very helpful and willing to stay longer in the office of a I came to the dealership very late when they were about to close. Nevertheless, Connor was very helpful and willing to stay longer in the office of a test drive. The process was very easy with no pressure. Connor was very knowledgeable about the car and provided just right amount of the information. Next day I drove off in the car I was looking for - used GTI. I highly recommend this dealership. The guys are very helpful and friendly. More

Outstanding experience Just purchased a new VW and have to say it was an incredibly easy experience. Tim B. was fantastic - very easy going and knowledgeable. He really help Just purchased a new VW and have to say it was an incredibly easy experience. Tim B. was fantastic - very easy going and knowledgeable. He really helped me find the right car at the right price. I felt it was a no pressure process and overall I am very happy with the experience. More

Best car purchasing experience I've had I recently purchased a 2015 Golf GTI from Colonial Volkswagen. My sales consultant was Andrew Pappas. I came in earlier in the week to see about doing I recently purchased a 2015 Golf GTI from Colonial Volkswagen. My sales consultant was Andrew Pappas. I came in earlier in the week to see about doing a test drive. I didn't have to flag down anyone or wait. I was immediately greeted when I came in. Andrew pointed out some interesting roads so I could see how the GTI handled. He was very courteous even though I told him I wouldn't be making a decision on the day I came in. Later in the week, when I decided to buy the car, the whole process was very straightforward, with no pressure, and I was happy with the final sale price we worked out. The financing process was also very smooth. I had called my bank earlier to get pre-approved for an auto loan, but Colonial was able to offer me an even better interest rate. While working out the financing details, Catherine, who is from my home state, also took the time to suggest some places for me to go, since I am new in the area. When it came time for delivery, Andrew went out of his way to meet me after dropping off a rental car, arriving 15 minutes early, before I had even made it to the rental office. The GTI was delivered in great condition, and topped off with gas. Andrew also took the time to show me the service and parts department, and point out some of the people working there. Finally, I was very happy to find out that the first maintenance on my new car would be free of charge, and that they offered a free checkup on the car after my first 30 days of having it. From start to finish, I was very happy with the whole process and the outcome. The people I worked with were professional, friendly, and committed to delivering excellent service. I enthusiastically recommend Andrew and Colonial Volkswagen. More

Best Customer Service Colonial VW went above and beyond to make sure that I was put into an affordable, comfortable, reliable car. They pulled all strings needed when I wen Colonial VW went above and beyond to make sure that I was put into an affordable, comfortable, reliable car. They pulled all strings needed when I went in looking for a vehicle. First car I looked at I loved, and they made sure I was able to get it! -Ashley More

I found the car on Cars.com, sent an inquiry electronically to see if the car was still available, and Tomas called us within 20 minutes to make the connection. Because we were more than 90 minu electronically to see if the car was still available, and Tomas called us within 20 minutes to make the connection. Because we were more than 90 minutes drive from the dealership and could not get there for a couple of days, Tomas offered to hold the car with a small deposit. He put our minds at ease that the car was as beautiful and in as excellent condition as it appeared on the website by going out and taking a first-hand survey. He came in on his day off to meet us, take us for a test drive, and walk us through the process. Tomas demonstrated integrity, complete knowledge of the vehicle and its features and benefits, and made the process very enjoyable. This was of particular surprise considering that this was a used Subaru at a VW dealership. More

Easiest Car I EVER Bought I gave Pierre Saliba 5 stars because he was completely honest, knowledgeable, and made my shopping experience enjoyable. He made the process Easy! Gr I gave Pierre Saliba 5 stars because he was completely honest, knowledgeable, and made my shopping experience enjoyable. He made the process Easy! Great dealership, very thorough service to sales More

Best experience ever at a car dealership Went to Colonial on a Saturday morning around 9:40, and 1 hour later I bought a 2014 Passat TSI. A friend of mine has referred me to Mr. Pierre Saliba Went to Colonial on a Saturday morning around 9:40, and 1 hour later I bought a 2014 Passat TSI. A friend of mine has referred me to Mr. Pierre Saliba. Since he was busy with another customer, he asked Another salesman to helpme. Mr. Andrew Pappas was friendly,knowledgable and easy to work with. After I tested the car that I was interested in buying, Andrew asked me " what can we do to earn your business today?". This simple and honest question put me at ease. I didn't feel any pressure to buy as it is custom at a car dealer. I would definitely recommend Colonial as a a car dealer, and specially Mr. Andrew Pappas to future car buyers. More

great experience I love my new Beetle. I went to Colonial and met Tim Barnes and he helped me get out of my car that I didn't like and into the Beetle even though I on I love my new Beetle. I went to Colonial and met Tim Barnes and he helped me get out of my car that I didn't like and into the Beetle even though I only had my car for 2 years. It was great working with Tim and Tony Strozina, they made the whole thing happen and I never felt pressure to do anything I didn't want to do. Tim explained everything to me and it was a very easy to get my new car. I will never go anyplace besides Colonial VW and tell everybody to go see Tim and Tony. More

Volkswagen Beetle Walked in at 8:00 am for an oil change on my Jetta and drove off at 11:00 in a new, used beetle. Mike Lodowsky caught me looking at the beetle in the Walked in at 8:00 am for an oil change on my Jetta and drove off at 11:00 in a new, used beetle. Mike Lodowsky caught me looking at the beetle in the showroom, as he was walking in the door to start the day. He said, jokingly, "is this your new car"? It has never been such an easy, pleasant experience buying a car before. Mike never gave me any pressure and he made things work. Love the Beetle and hope it works out as good as the Jetta did. At 203,000 miles it was time!! More

Bought a new Jetta from Andrew Pappas....great service! Was introduced to salesperson Andrew Pappas who got me into my 2015 Jetta without a glitch..very helpful and accomodating on all levels. Would recomm Was introduced to salesperson Andrew Pappas who got me into my 2015 Jetta without a glitch..very helpful and accomodating on all levels. Would recommend him to anyone looking to buy a VW. More