Colonial Volkswagen of Westborough

Excellent, Professional Customer Service Chose this dealership over two others with which I had contacted. 1) Internet: Returned an internet quote quickly via email as requested. Did not Chose this dealership over two others with which I had contacted. 1) Internet: Returned an internet quote quickly via email as requested. Did not withhold the quote and ask me to call as another dealer had done. 2) Sales: Pleasant & reasonable to deal with. Listened to my requests and questions. Did not condescend. Fair price for the car. Reasonable trade-in value for my old car. Outlined all costs so there were no surprised when I signed. Was able to discuss pricing without prolonged delays waiting for approval. 3) Financing: Pleasant and efficient. Did not press on when I declined warranty packages. Quick financing approval. All in all, it was a pleasant and trouble-free experience. More

Colonial VW Chris Tattrie went above and beyond to make my leasing experience first class. I highly recommend him and will certainly look to purchase from him aga Chris Tattrie went above and beyond to make my leasing experience first class. I highly recommend him and will certainly look to purchase from him again in 3 years. More

I purchased a new vehicle from Colonial VW and it was a pleasant experience. Peter Esposito was very friendly and thorough with explaining the different options of my new Golf. Peter got me the best pric pleasant experience. Peter Esposito was very friendly and thorough with explaining the different options of my new Golf. Peter got me the best price for the car I wanted I and am very happy with it. Peter set me up with my first service appointment and was very accommodating to my needs. I would recommend Mr. Esposito to anyone looking to purchase a vehicle from Colonial VW. More

New Car- great experience finally Needed a new 2014 Passat- got the customer service , price and experience that we are all looking for when we buy. Mike has been selling VW's for 18 y Needed a new 2014 Passat- got the customer service , price and experience that we are all looking for when we buy. Mike has been selling VW's for 18 years so he not only understands the brand- almost more importantly he understands the customer. What a great experience. It was nice to actually feel good about spending some money at a dealer instead of dreading it like we all have at so many dealers through the years. More

Chris Tattrie Was Great Colonial and Chris were great. The found exactly the car i wanted and got it for me in a week. The matched (with a little negotiating) another deale Colonial and Chris were great. The found exactly the car i wanted and got it for me in a week. The matched (with a little negotiating) another dealers price. They treated me much better than most car dealers do and I'd buy another car there and highly recommend them. More

2nd Time Buyer This is my second time purchasing a VW from Colonial and before this past purchase I wouldn't have said I had any loyalty towards Colonial besides tha This is my second time purchasing a VW from Colonial and before this past purchase I wouldn't have said I had any loyalty towards Colonial besides that they have provided me with excellent service for the past 3 years. However, this time I worked with a couple different dealerships and in the end, Colonial proved to be the better dealership and the salesman Rick Dolliver was great to work with. This buying experience will certainly keep me coming back again and again. More

Great experience! I worked with Rick Dolliver to get myself into my new Jetta S. Overall great experience and the dealership is beautiful. I loved the waiting area and I worked with Rick Dolliver to get myself into my new Jetta S. Overall great experience and the dealership is beautiful. I loved the waiting area and the friendliness of the employees. More

I USUALLY DON'T GO TO DEALERSHIPS FOR SERVICE BECAUSE OF PAST EXPERIENCES. HOWEVER, I DIDN'T HAVE A CHOICE IN THE MATTER SO I WENT TO COLONIAL. I HAVE TO SAY I'M QUITE SURPRISED BY MY EXPERIENCE. WHEN I OF PAST EXPERIENCES. HOWEVER, I DIDN'T HAVE A CHOICE IN THE MATTER SO I WENT TO COLONIAL. I HAVE TO SAY I'M QUITE SURPRISED BY MY EXPERIENCE. WHEN I WALKED IN I WAS IMMEDIATELY GREETED BY ANGELA K. SHE GOT MY DUB IN QUICK AND THEY HAD IT DIAGNOSED RELATIVELY QUICK. ANGELA KEPT ME POSTED AND I WAS FIXED IN JUST OVER AN HOUR. WHEN I WENT TO CASH OUT, SHE HELPED ME ON THE LABOR PRICE. THAT MADE ME VERY HAPPY. IT WAS PLEASANT TO FIND SOMEONE THAT HONESTLY CARED ABOUT ME AS A CUSTOMER, AND SHES EASY ON THE EYES TO BOOT. I WILL DEFINITELY GO BACK More

every one at the dealership was very professional and treated us fairly. The car and all the paper work was ready on time, the car was well prepared and were even introduced to the service dept. treated us fairly. The car and all the paper work was ready on time, the car was well prepared and were even introduced to the service dept. More

I came to the service department without an appointment, My tire pressure light was on. Angela Kiesman took my vehicle right in. I ended up needing a new tire, They had the tire in stock and were able to ge My tire pressure light was on. Angela Kiesman took my vehicle right in. I ended up needing a new tire, They had the tire in stock and were able to get me back onto the road within the hour. I was very pleased with the service department. It was my first visit there and I now plan on taking my vehicle back there for service, Thank you Colonial! More