Colonial Volkswagen of Westborough

Bobby Strickland is very knowledgeable and extremely enthusiastic about the VW product. He answered all of our questions regarding service, warranty and technical specs -- fantastic experience!!! We enthusiastic about the VW product. He answered all of our questions regarding service, warranty and technical specs -- fantastic experience!!! We have just purchased our third VW from Colonial since 1998 -- Bobby was definitely the most knowledgeable sales person we've had, and every time we have been so pleased with the price and product. The service department (especially Billy Mac) have been such a positive over the years, and definitely contributed to our choice -- along with VW's service plan, which really sealed the deal for us. Brian in financing was also great to deal with. The GTI we purchased today looks like the most exciting car (electronics, etc.) we have ever purchased (thanks to Bobby). Thank you Colonial for the "insane" deal!!! An exceptional experience overall. More

Bobby Strickland is an extremely knowledgeble salesman for the CC that I bought. He sold the car on his friendly and no xx presentation of the car's features. The team also went the extra mile to get the for the CC that I bought. He sold the car on his friendly and no xx presentation of the car's features. The team also went the extra mile to get the car that I wanted delivered to the dealership in reasonable timeframe. More

This dealer couldn't be beat with respect to price. The people I worked with were friendly and gave me the information I needed to make my decision. The only thing to avoid at this dealership is the exten people I worked with were friendly and gave me the information I needed to make my decision. The only thing to avoid at this dealership is the extended warranty. This dealership only sells one, and it is not very good at all for the price, compared to other extended warranty options I subsequently explored. More

These guys flat out beat every VW dealership when it comes to price. I went around to pretty much every Greater Boston VW dealership to shop around prices and Colonial was unbeatable. They really want t comes to price. I went around to pretty much every Greater Boston VW dealership to shop around prices and Colonial was unbeatable. They really want to get your business and will make sure you are happy. Billy the GM was professional, and will get you the deal that you want and will not xxxxxxxx you, he can however appear intimidating he might have been a cop in his past life. Rick the sales guy was very friendly and professional and made the experience flow smoothly. I would definetly buy another car from these guys. If you can haggle a little and not be intimidated by the whole process you will find that these guys don't sell sleaze but cars.? More

Always wanted a 4 door Golf GTI. I had several cars on my list of potential purchases but after test driving the GTI I was hooked. However, without Bobby and the sales team who made it a pleasant experience, list of potential purchases but after test driving the GTI I was hooked. However, without Bobby and the sales team who made it a pleasant experience, I may not have ultimately made that choice. More

I have been taking my time looking for a very good used VW Passat or Audi. Because I have had the luxury of not being in a hurry to buy, I've been able to explore options at multiple dealerships and priva VW Passat or Audi. Because I have had the luxury of not being in a hurry to buy, I've been able to explore options at multiple dealerships and private sales over several months. I first went to Colonial VW in Westboro in late November to check out a few cars. I met Bobby Strickland, the sales associate, and got a sense that I liked him right away.....Sincere, frinedly and honest. I told him I was still going to look at other vehicles elsewhere. He did follow-up w/ me with a couple of phone calls in a friendly, non-pushy/non-aggressive way. I found that many of the other sales associate at other delerships were the typical sleezy car-salesmen that I could not trust. I recently went back to Bobby Strickland when I saw that he had a Passat in stock that seemed to be what I have been looking for including my color preference. We were able to work out what I feel is a very fair price and I was able to get a very good trade-in amount for my old car. I now have a beautiful 2007 Passat that looks and drives like new! I'm extremely pleased with this particular dealership and salesperson. Incidentally, it was my VW and Audi mechanic that had specifically told me that Colonial VW in Westboro tends to be a little more flexible on price negotiations compared to others such as VW in Welleslay......He was right. More

I purchased my 2002 Passat elsewhere but started bringing my car to Colonial for Service in 2005. My experiences with their Service department has been very positive. I recently decided to purchase a 2010 Pa my car to Colonial for Service in 2005. My experiences with their Service department has been very positive. I recently decided to purchase a 2010 Passat and purcahsed through Colonial. The sales rep (Gavin) that I worked with was excellent. He was very informative, very helpful, and followed through on everything that I asked him to. There was absolutely no pressure applied by anyone. Overall, my car buying experience was extremely satisfying. More

Friendly made you feel like you were dealing with friends. The were quick with answers and were well informed about the product I was looking for and did not try to sell me something I did not want. friends. The were quick with answers and were well informed about the product I was looking for and did not try to sell me something I did not want. I think the price was fair and they provided me with service with turning in my leese car with another dealer, this kind of service was not expected. I will recomend this dealership to my friend who are looking. More

We went to to Colonial of Westborough even though the Wellesley VW showroom was only 3 miles from our house, as opposed to 30 miles to Westborough, after receiving no help during a visit to the Wellesley Wellesley VW showroom was only 3 miles from our house, as opposed to 30 miles to Westborough, after receiving no help during a visit to the Wellesley showroom. We worked with Billy Strackman who worked hard to find us the car that we wanted to avoid having to wait 12-16 weeks for a factory-order. Billy was able to secure the exact car that we wanted from a San Diego dealership that was very reluctant to part with it, and covered the shipping costs. We were very pleased with the level of service we received. Everyone we dealt with at Colonial Westborough was very friendly, accomodating and helpful. We never felt like we were being "sold." Billy is extremely knowledgable of the car he sold us and provided a very helpful tutorial before we drove it off the lot. We wouldn't hesitate to recommend him to anyone looking for a VW. More

when i called the dealership to find out about purchasing a new tdi jetta the first person i spoke with was the sales manager bill vitoratos. he answered all my questions then turned me over to an experience a new tdi jetta the first person i spoke with was the sales manager bill vitoratos. he answered all my questions then turned me over to an experienced sales person who was rob strickland. between them both they gave me a price over the phone and when i did finally get into the dealership to purchase my new car there were no suprises. the sales manager then introduced me to his boss mark babineau who thanked me for allowng colonial vw to earn my business. the whole experience was a complete pleasure. kudos to bill mark and bobby More