Colonial Volkswagen of Westborough

There was no pressure at all in the buying experience. When we sat down to make the deal, it was effortless, we knew what we wanted for our trade and what a fair price would be for the vehicle. The deal w When we sat down to make the deal, it was effortless, we knew what we wanted for our trade and what a fair price would be for the vehicle. The deal was done in about five minutes. The color of the vehicle was not on their lot, but Pierre found one and had the arrangements made for delivery in the time period we requested. More

Overall excellent experience. I would definitely recommend this dealership to friends and family. I will purchase my next car there as well. My new car purchase and trade in went very smoothly, Tha recommend this dealership to friends and family. I will purchase my next car there as well. My new car purchase and trade in went very smoothly, Thanks again Pierre and Tony More

We visited many different dealers in search of the right vehicle and were open to several different makes such as Kia, Toyota, and Nissan. Mike was professional, informative, and focused on our needs. He wa vehicle and were open to several different makes such as Kia, Toyota, and Nissan. Mike was professional, informative, and focused on our needs. He was not pushy, but gave us the attention we needed to make an informed decision. Quite frankly, he blew away everyother salesperson we encountered. It came down to Toyota and Volkswagen for me, Mike was the better salesperson. He understood my needs, allowed me to vaccilate between vehicles, and negotiated a fair deal for us. Thanks Mike! If the vehicle performs as well as you did, we will surely be repeat customers! As a side note, all staff in the dealership were warm and friendly. This made is comfortable to wait if it was busy. Nice job! More

I purchased a Jetta TDI last week and had an exceptional experience. I worked with Ian Thomas throughout the process - and couldn't be happier with the car I purchased and the process of buying the car. Dur experience. I worked with Ian Thomas throughout the process - and couldn't be happier with the car I purchased and the process of buying the car. During our discussions Ian was open and transparent about what my options were and what the dealership was able to do for me to get a a deal done. Once the purchase was complete, he has been very helpful in getting all of my paperwork complete, answering numerous questions I've had about the car and ensuring that my car buying experience has been up to my satisfaction. Look, if you go into a dealership to buy you a car - they are going to do the best they can to try to sell you one. That's their job. If you aren't comfortable with this dynamic, there are multiple online tools to purchase a car without interfacing with a dealership directly - carwoo and mojomotors are both great examples that I explored. Ultimately, giving the size of a car purchase investment, the relationship matters to me and I'm very pleased thus far with my experience with Ian and the team at Colonial VW. More

I had a great experience at this VW dealership. The sales rep was very professional and was able to allow me to test drive all the vehicles I had interest in. My new Passat was ready for me when he said it w rep was very professional and was able to allow me to test drive all the vehicles I had interest in. My new Passat was ready for me when he said it would be and it was in spotless condition. He explained all the inner workings of the car and setup my mobile phone for me as well. I would definitely recommend this dealership to others. More

My sister Anne recently shopped at Colonial Volkswagen, and dealt with Rick Dolliver. The showroom was very busy, but Rick dropped what he was doing to help my sister, and showed her several different used and dealt with Rick Dolliver. The showroom was very busy, but Rick dropped what he was doing to help my sister, and showed her several different used cars. My sister was looking for a car between 5 and 7 thousand dollars. Unfortunately, there were no cars in my sister’s budget. Rick promised he would keep his eyes open for a car that would fit her budget. Anne had been to several dealers prior to coming to Colonial VW, but she is determined to wait to hear from Rick because she was so impressed with Rick’s courtesy and professionalism. I am writing this review on my sister’s behalf because she is handicapped, and most sales people don’t take the time to help her. My sister was very impressed with Mr. Dolliver. Thank You Colonial Volkswagen! Your sales team is the best! More

Colonial Volkswagon and Bill McGrath were amazing when I needed them. I had never had my car serviced there before but when I called as a new customer on a busy Saturday morning around 9 am about a new eng needed them. I had never had my car serviced there before but when I called as a new customer on a busy Saturday morning around 9 am about a new engine light coming on they fit me in within the hour, even though they had a full schedule and only a skeleton crew. They got the car in faster than they predicted and endud up fixing a glow plug that had failed, all at no cost to me. Everyone I interacted with was extrememly friendly and helpful. More importantly, everyone went out of their way to make sure that I was taken care of. I will definitely return to Colonial and would recommend it highly to anyone who needs a Volkswagon dealer and service center. More

This is the second time I have purchased a vehicle from Colonial VW. Mike Lodowsky was fantastic. Kathryn was wonderful and very efficient. The service staff was fun to deal with and also efficient. I woul Colonial VW. Mike Lodowsky was fantastic. Kathryn was wonderful and very efficient. The service staff was fun to deal with and also efficient. I would not shop anywhere else for a volkswagen. More

Owned a VW Passat previously. Service and reps have been consistently excellent. Ian was very good. Friendly and took the time that we needed. However, after my husband picked up my previously owned 2009 Ti consistently excellent. Ian was very good. Friendly and took the time that we needed. However, after my husband picked up my previously owned 2009 Tiguan, we discovered that it had not been cleaned inside. As we are both busy, and I am still recuperating from a broken leg and ankle, we did not return to complain. We cleaned it out, but it was disappointing. It probably had been vacuumed, but the interior and cup holders were very dirty. Yuck! More

Bill Mcgrath is the reason I continue to bring my VW to Colonial Westborough. Bill always goes out of his way to be friendly and helpful when you need it the most. He is flexible, caring, courteauos, and Colonial Westborough. Bill always goes out of his way to be friendly and helpful when you need it the most. He is flexible, caring, courteauos, and knowledgeable. He and the other two guys, Bill and Adam, make the dealership. Hats off to Bill Mcgrath!!! More