Colonial West Chevrolet of Fitchburg

Amazing!! Terry Locher is amazing! I will refer everyone I know looking for a new vehicle to go to him. He is very professional and straightforward. He helped m Terry Locher is amazing! I will refer everyone I know looking for a new vehicle to go to him. He is very professional and straightforward. He helped me get what I wanted with the price range I could do. He made sure I knew how to operate all the Hi tech gadgets before I left the dealership. Deffently the best service I have ever had at a dealership I will only be using them for now on. Thank you Terry I look forward to do business with you in the future. ?-Pamela Anderson and family More

Tommie Fountain Rocks! Great Experience In the door on Saturday...First drive to work in my 2018 Equinox this morning (Tuesday)! Customer Service with Tommie Fountain was above and beyond f In the door on Saturday...First drive to work in my 2018 Equinox this morning (Tuesday)! Customer Service with Tommie Fountain was above and beyond fabulous! He was patient with all my questions, and had great knowledge of the new Equinox. He sat with me in the car and reviewed all the new bells and whistles it possesses. Kudos as well to Carlos Silvera from Finance for going over the $$$ breakdown thoroughly to put me at ease with understanding the financing . Thank you both for your excellent customer service and getting me into my new car so quickly! Susan More

Awesome Experience!! Awesome buying experience! Terry made my buying process easy , He found the truck I wanted and went to work with Carlos to get me approved! Awesome buying experience! Terry made my buying process easy , He found the truck I wanted and went to work with Carlos to get me approved! More

Tommie Fountain was great!! My husband and I were thrilled with the excellent service Tommie gave us during the recent purchase of our 2015 Silverado .. I would gladly recco My husband and I were thrilled with the excellent service Tommie gave us during the recent purchase of our 2015 Silverado .. I would gladly reccommend him to my friends and family. Thanks Again Tommie.. We will see you again soon to purchase a Tahoe!!! More

Good experience Tommie was good to work with. He was professional and courteous and did not make me feel pressured. I left with a car that felt like it was the right Tommie was good to work with. He was professional and courteous and did not make me feel pressured. I left with a car that felt like it was the right choice for me. More

The best I bought this vehicle at a private lot and went to see Terry at colonial west with a couple of questions. Terry took time out of his busy schedule to I bought this vehicle at a private lot and went to see Terry at colonial west with a couple of questions. Terry took time out of his busy schedule to come out to the vehicle and explain all of the options to me. It’s one thing to read a manual but hands on with someone that is knowledgeable about the product is a great help. Fantastic dealership with outstanding employees. More

Fast! Terry " The Go To Guy" was phenomenal to work with. He was able to keep me updated throughout the whole process and made the overall experience fantas Terry " The Go To Guy" was phenomenal to work with. He was able to keep me updated throughout the whole process and made the overall experience fantastic. More

Tommie Fountain was amazing Tommie was amazing with helping us find the right vehicle for us at this time, also he took the time to make sure we left with that vehicle when he pr Tommie was amazing with helping us find the right vehicle for us at this time, also he took the time to make sure we left with that vehicle when he promised we would leave with it. More

GMC 1500 Tommie Fountain and Carlos(finance officer)worked with me to get a deal on my pick up. They understood my position and worked towards an agreement, ho Tommie Fountain and Carlos(finance officer)worked with me to get a deal on my pick up. They understood my position and worked towards an agreement, honored by a handshake. The transition was effortless due to their experience. I look forward to establishing a relationship with this dealership. More

Outstanding dealership I bought a 2013 Silverado from Colonial West Chevrolet a few weeks ago. I've always been leery of large dealerships. Let me tell you, this one chan I bought a 2013 Silverado from Colonial West Chevrolet a few weeks ago. I've always been leery of large dealerships. Let me tell you, this one changed my opinion forever. Especially Gino Neagle, Caleb Rivera. These two gentlemen are out of this world helping buyers. They are both very up front and honest, and go over and above what they are suppose to do. And as a sales manager, and person, you call him with anything and it's done almost before you hang the phone up. He took time to go outside and show me the controls on this new truck I bought. And didn't try to rush me off. Tom Fountain wasn't even involved in the sale for me but still jumped right in to help me with all my questions. And last but far from least, if your a Vet, these people go out of their way to say thank you for your service. I'm a disabled Vet from the Marine Corps and I will never go anywhere else. This place makes you feel wanted and so do these three men. And last but also most important, they are there for you when the sale is over. What more can you ask for. Thank You Gentlemen for everything Ron Randall More