Colonial West Chevrolet of Fitchburg

Couldn't have asked for better! I'd like to start by saying that I know my wife had already written a review about our experience at Colonial West and dealing with Terry "the go to g I'd like to start by saying that I know my wife had already written a review about our experience at Colonial West and dealing with Terry "the go to guy", buy I needed to express my pleasure as well. The service was impeccable and Terry really made us feel at home. His professionalism was top notch and after researching other dealerships, I found what I was looking for with Terry. I'm very pleased with my truck and more so his service that I no longer need to look for my "go to guy"! Thanks again for all your hard work Colonial West and especially Terry "the go to guy" Locher! More

Terry is the best!! My husband and I recently bought a truck through Terry at Colonial Chevy. From start to finish, the service was impeccable. Never did we once feel pre My husband and I recently bought a truck through Terry at Colonial Chevy. From start to finish, the service was impeccable. Never did we once feel pressured or hurried in our buying process. We will definitely be using Terry for future purchases as well. There's definitely a reason they call him the "go to guy!" :o) More

Great experience!! Great experience! Working with Terry was by far the easiest, hassle/frustration free experience ever. He was very knowledge about all the vehicles and Great experience! Working with Terry was by far the easiest, hassle/frustration free experience ever. He was very knowledge about all the vehicles and was willing to work with my unique circumstances! More

What's not to love?!?! I am a sixteen year old looking for a new truck and the people down at colonial west Chevrolet really made it so much easier then I thought it would b I am a sixteen year old looking for a new truck and the people down at colonial west Chevrolet really made it so much easier then I thought it would be. They responded to emails right away, setup times to test drive the vehicle and look at my options. I will hopefully end up leaving with a 2017 Chevy Silverado 1500 double Cab LT within the next three weeks and I wouldn't want to of made that choice with any other dealership then Chevy. More

Great experience! I bought a car from Jeff Neagle and he was very helpful. He is a phenomenal car salesman, and I would recommend him for any needs or budhet small or l I bought a car from Jeff Neagle and he was very helpful. He is a phenomenal car salesman, and I would recommend him for any needs or budhet small or large. More

Best Experience Ever Car buying is supposed to be horrible. DEFINITELY not a possibility when dealing with Jeff Neagle! Seriously the best salesman: accommodating, helpfu Car buying is supposed to be horrible. DEFINITELY not a possibility when dealing with Jeff Neagle! Seriously the best salesman: accommodating, helpful, straight-forward, and went above and beyond for me the whole time I was there. More

Amazing He helped me get my sonic! He did an amazing job. I would recommend him to people who need a car! Thank you so much! He helped me get my sonic! He did an amazing job. I would recommend him to people who need a car! Thank you so much! More

Fantastic buying experience Jeffery Neagle is a wonderful salesperson, he works to get everything possible in a deal; discounts, rebates, etc. This dealership is an honest, custo Jeffery Neagle is a wonderful salesperson, he works to get everything possible in a deal; discounts, rebates, etc. This dealership is an honest, customer oriented business. We just purchased our fourth vehicle there, we won't go anywhere else. Service is fast, friendly and thorough. Can't say enough about this dealership - just a fantastic experience. More

Excellent car salesman I love my new car. Jeff neagle was extremely nice and got me the car I wanted. He gave me a great price too. He answered all questions that I had even I love my new car. Jeff neagle was extremely nice and got me the car I wanted. He gave me a great price too. He answered all questions that I had even the ridiculous ones. I hope he's there in 3-4 years when I trade my car in for a fully loaded newer one. More

Excellent experience I had originally emailed John regarding a specific vehicle that I had seen online. When I arrived I was promptly greeted and introduced to John who in I had originally emailed John regarding a specific vehicle that I had seen online. When I arrived I was promptly greeted and introduced to John who in turn introduced me to Jeff. I have purchased several vehicles in my lifetime and shopping for a vehicle had always been as pleasant as a root canal. This experience was much different. I felt like I was buying a truck from a friend. Jeff was extremely helpful through the whole process. Getting me financed wasn't a simple task due to a recent divorce but they put in the work and went above and beyond expectations to get me the truck I have always wanted. On top of that, Jeff offered to buy me lunch while I was waiting and even though I declined the offer, he still offered me a portion of his own lunch in the off chance that I had changed my mind. I can't say enough good things about Jeff and the entire staff at Colonial West. I'm definitely a customer for life. More