John Lane
John Lane at Colonial West Chevrolet of Fitchburg

John Lane

Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
157 Reviews
5.0

157 Reviews

Write a Review

Dealership Experience

16 yrs, 9 mos

Industry Experience

38 yrs, 9 mos

157 Reviews of John Lane

September 03, 2026

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Employee Rating

Great service as always! The process was smooth, the oil change was completed quickly and I was on my way within an hour. More

by BruinsFan15
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the smooth process and quick oil change service at Colonial West Chevrolet of Fitchburg. I'm glad to hear you were on your way in no time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 02, 2026

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This is the second vehicle I bought from Vinnie this year. He is friendly and very knowledgeable and patient. Vinnie even went above and beyond and brought the vehicle to my house to show my wife. My wi More

by TBEAN
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Recommend Dealer
Yes
Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing that Vincent’s friendly, patient approach and the home delivery of your GMC Terrain made the purchase effortless is rewarding. Hearing that your wife is thrilled with her new Terrain and that you chose our dealership again this year means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 01, 2026

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I went to pick my son up from colonial when I saw my beautiful new Ram. Vinnie was very nice and approachable. He and Geno made the whole process very smooth. Thanks again for all your help! More

by TW22
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Recommend Dealer
Yes
Sep 01, 2026

Colonial West Chevrolet of Fitchburg responded

Our sales team enjoyed guiding you through the purchase of your used Dodge Ram 2500. Hearing that Vincent and Geno were approachable and that the process felt smooth means a lot to us. Thank you again for choosing our dealership, and enjoy your Ram 2500! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 31, 2026

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We recently bought a 2026 Colorado from Colonial West Chevrolet. Our experience was excellent, from our first contact with John to our dealings with Hasan, we never felt any pressure to buy. Hasan was ex More

by suezk70
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Recommend Dealer
Yes

Other Employees Tagged: Hasan Zahid

Aug 31, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was excellent, especially your interactions with John and Hasan. It's great to know that you felt no pressure and that all your questions were answered. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 16, 2026

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Recently purchased a 2017 Nissan for my son. Had an issue with the window weatherstripping so brought the vehicle in for service. Edison handled the issue quickly and had me ba k on the road wit More

by BruinsFan15
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

Aug 16, 2026

Colonial West Chevrolet of Fitchburg responded

Prompt and reliable repairs are at the heart of how our service department operates. Hearing that Edison fixed the weatherstripping on your Nissan Sentra and had you back on the road in under an hour means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 29, 2026

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Best experience purchasing a vehicle for our business. A very well oiled machine that worked together to get us in and out quickly. We researched what we wanted, they had it. We drove 2 hours to get there More

by Standish Fire & Security, Inc.
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Carlos Silvera

Jul 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that we're able to work efficiently to help you find the perfect vehicle for your business. I truly appreciate the effort you made to visit us and we're looking forward to assisting you with your next purchase. Safe travels, and see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 25, 2026

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Edison, Jackie and Chris were especially accommodating. Brought my vehicle in for a routine maintenance visit, all work was performed on time at a reasonable price. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I am glad Edison, Jackie, and Chris were especially accommodating during your routine maintenance visit. We always strive to perform our work on time and at a reasonable price here at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 08, 2026

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From my first inquiry I was contacted by John Lane multiple times during my search for a new pickup truck. I spent about two weeks looking at various manufacturers. John stayed in contact and exerci More

by howardclark
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jul 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing your new Chevrolet Silverado 1500 LTZ and for sharing how John and Robby’s attentive support guided you through the search and test drive. We’re glad the process felt smooth from your initial inquiry to completing the paperwork. Enjoy every mile in your new truck! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 24, 2026

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Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere, Shelley Dupre

Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Shelley and Pamela made scheduling so smooth. We’re glad your Impala service was efficient and completed on time. We look forward to assisting you again soon! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 16, 2026

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I have had a great experience buying my Jeep they are friendly. And the repair shop repaired my Jeep in a timely manner. I would highly recommend them. More

by Faith Dufresne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Colonial West Chevrolet of Fitchburg responded

We’re thrilled that our sales team made your used Jeep Grand Cherokee purchase friendly and that our service department handled your repairs promptly. Thank you for recommending us. Enjoy every mile in your Jeep! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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