Columbia Chrysler Dodge Jeep Ram Fiat

Absolute worst experience I’ve ever had at a dealership because of this guy. He offered me $13k on a trade and when I got to the dealership he took it down to $11k. Mind you KBB and NADA fair trade in was because of this guy. He offered me $13k on a trade and when I got to the dealership he took it down to $11k. Mind you KBB and NADA fair trade in was $16k. So absolute trash of an offer by this bozo. Then he wouldn’t honor the price of the vehicle that it was listed for online. So I did business with a dealership 8 hours away when these idiots were 5 minutes from me. Do not EVER buy ANYTHING from here, be warned. You can do much better elsewhere. Trust me. I got all of $16k and more... More

Always prompt, courteous and accommodating! Was able to get appointment the same day I scheduled appointment. Service was quick so I stayed at the dealership until vehicle was ready. get appointment the same day I scheduled appointment. Service was quick so I stayed at the dealership until vehicle was ready. More

Gracie was great to work with. Very sweet, patient and helped me transition into my new Jeep with ease. Would definitely work with Gracie again. helped me transition into my new Jeep with ease. Would definitely work with Gracie again. More

Very polite, friendly and professional. Helpful and informative in showing me all the features and understand how everything operated. I would highly recommend to anyone looking for a pleasant and stre informative in showing me all the features and understand how everything operated. I would highly recommend to anyone looking for a pleasant and stressless vehicle purchase. More

I have a home in Ethridge. I come to Tennessee twice a year. I only have Columbia Jeep and Chrysler service my 2019 Chrysler. They do a great job. year. I only have Columbia Jeep and Chrysler service my 2019 Chrysler. They do a great job. More

Service staff are always courteous and knowledgeable about what our vehicle needs done to stay up to date. Work completed in a timely manner. Vehicle returned clean about what our vehicle needs done to stay up to date. Work completed in a timely manner. Vehicle returned clean More

One of the most beautiful experiences we have had with a dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership. dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership. More

Josh was a great salesman. Very kind, considerate, respectful, knowledgeable. I would recommend him. He helped me since it was a late sale, with everything from start to finish. respectful, knowledgeable. I would recommend him. He helped me since it was a late sale, with everything from start to finish. More

Recently bought and worked with sales manager Corey James and finance guy Ryan. We called Corey on Friday about a vehicle we were in (2021 Jeep Rubicon) He was able to anwser any and all questions about and finance guy Ryan. We called Corey on Friday about a vehicle we were in (2021 Jeep Rubicon) He was able to anwser any and all questions about listing price we saw on the internet, confirm any fees associated with the purchase, details of the Jeep, ext. We made an appointment to test drive the Jeep on Saturday & make a deal. We drove an hour and half to purchase the Jeep. Corey agreed he would keep us informed on our drive if someone else started a deal for that particular Jeep before we got there so our time wasn't wasted. It was a very seamless, honest and straight forward deal. We left happy with our trade allowance and final price of our new Jeep. Corey was a very happy, positive person which made our afternoon enjoyable. When we finalized our loan with Ryan he was quick, explained the numbers again, and over all just a great experience. No complaints!! I'd buy from here again in a heartbeat and recommend them to others. More

I bought a used car here a month ago and they said it had gone through the inspection process but when I took it to the Nissan dealership in Franklin the next day, they said that the coolant was almost empty gone through the inspection process but when I took it to the Nissan dealership in Franklin the next day, they said that the coolant was almost empty and the oil had not been changed. They registered the tags in the wrong county and when I went in to pick up the tags and pointed out that it was the wrong county I was told "You registered in the wrong county. " but they did the paperwork. I had to pay the wheel tax in the correct county on top of what I had already paid. I also specifically asked about emissions in my county and they said it wouldn't need to be done. No apology for the extra money I had to spend or the time wasted. More