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Columbia Chrysler Dodge Jeep Ram Fiat

Columbia, TN

3.1
344 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd. Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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106 S James Campbell Blvd

Columbia, TN

38401

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Showing 344 reviews

December 27, 2023

Rodney Bailey is the worst person in the world to be a service manager. Yells at customers for the incompetence of his own employees and tries to make you pay for services that they did not provide. This More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Bailey
Dec 29, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi James, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (931) 548-0109 to share more details about your visit so we can make things right.

September 12, 2023

My car was missing and service department find ny car and send to meato my door , so nice and excellent service More

by eliran.ganon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Rodney Bailey
Sep 15, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi Eliran, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 09, 2023

wish i could leave negative stars. ...found truck online...i live almost an hour from dealership so i emailed offer for truck...offer accepted...drive to dealership..test drove and agre More

by james
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jose Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi James, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (931) 548-0109 to share more details about your visit so we can make things right.

August 17, 2023

They’re extremely easy to work with. The staff is great and they’re patient. More

by brendenmills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Bradley Denton his always provided top customer service. I not only purchased a car from him but I have referred people to him and they were extremely happy with the service he provided. More

by Renee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you, Renee, for leaving this wonderful five-star review of your experience with all of us here at Columbia Chrysler Dodge Jeep Ram FIAT. Providing the utmost customer care and satisfaction is what we always strive for and we are proud that you left extremely happy. Our professional Sales Team was delighted to be of any assistance. Congratulations on our new purchase and we appreciate your business.

June 21, 2023

They had the car I was looking for and they were . very professional. I was very pleased. More

by barrington.patrick.r
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Eric Collier
Jun 21, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, we're glad that our Sales Team here at Columbia Chrysler Dodge Jeep Ram FIAT was able to help you find the car you were looking for, and that they provided a professional and pleasant experience for you. Thank you for your glowing review, and we welcome you back anytime.

Jun 21, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, we're glad that our Sales Team here at Columbia Chrysler Dodge Jeep Ram FIAT was able to help you find the car you were looking for, and that they provided a professional and pleasant experience for you. Thank you for your glowing review, and we welcome you back anytime.

June 17, 2023

By far the worst dealership experience I’ve ever had… Silvio Carvajal was professional, not pushy, a great salesman. However, the finance department was the very opposite. Extremely pushy, shady, More

by leilapearcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Lesko
Jun 18, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, Our Sales Team here has received your feedback and the opportunity to discuss your financing journey and other specifics of your review would be greatly appreciated. Please reach out, at your convenience, so we can discuss this in greater detail. Thank you, Eric Collier General Manager Ecollier2@cdjrcolumbia.com 931-380-0800

April 21, 2023

I have been in the Auto business for 30 years moved to Tn. last year and I have to say this is the worst Service department I have ever dealt with they don't communicate with you when you call to get some More

by stanmitsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with service not sales
May 19, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, We take all customer feedback seriously here at Columbia Chrysler Dodge Jeep Ram FIAT, as we strive to provide nothing but the best to our valued customers. I want to speak with you regarding the interactions and lack of communication that our Service Team has provided you while your vehicle was in our care. Would you mind reaching out to me when you get the time? I look forward to hearing from you, Rodney Bailey Service Manager Columbia CDJRF 931-380-0800 rbailey@cdjrcolumbia.com

April 09, 2023

Tanner was awesome. He was a great help in picking out our new Jeep. If you want a Jeep, go see Tanner @ Columbia Chrysler Dodge Jeep Ram. More

by 1togo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney King, Eric Collier
Apr 09, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to give us a 5-star review. Congratulations on your new Jeep! If you have any further questions, be sure to contact us. The Sales Department of Columbia Chrysler Dodge Jeep Ram FIAT is always happy to help.

March 18, 2023

Tanner took real great care of us and we are in love with our mustang! More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Joy, congratulations on your new Ford Mustang! We are happy to have assisted you in finding a vehicle you love here at Columbia Chrysler Dodge Jeep Ram FIAT. Our Sales Team would be elated to continue taking great care of your and your automotive needs.

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