Columbia Chrysler Dodge Jeep Ram Fiat

If I could give zero stars I would. I drove 2 hours to look at a truck. Prior to this I called the dealer and emailed them throughout the week; stating a price point I was looking at. T I drove 2 hours to look at a truck. Prior to this I called the dealer and emailed them throughout the week; stating a price point I was looking at. They assured me that was okay and that it shouldn't be a problem. I made an appointment on a Saturday to see the truck and once I got to the dealership and noticed the truck; it had not been cleaned neither the interior nor the exterior. Once the test drive was over, the usual paperwork discussion part took place. I do not know how many times I had asked how much the truck would be out the door. NOT A SINGLE PERSON could tell me an out the door price. I was then told by a sales team manager that in order to the get that number I would have to talk to finance. He also did not seem to care about my question and was just trying to hurry me through over to finance. I said no, you or someone can tell me an out the door price for the truck THEN I will talk to finance. They eventually came back and told me a RANGE of how much the truck would be, still not an actual price. I then took it upon myself to talk to finance to see if maybe they or someone at the dealership could tell me the actual price of the truck. Well once I got back to the finance office, he gave me a number that was not ever mentioned from the prior sales team, and I told them that wouldn't work for what I'm wanting to spend. I was then told that I agreed to a sales price and shown a number I agreed to. The number was the price they had the truck listed for not an out the door price which is what I tried to get since I began the paperwork process. I told them I was never mentioned an actual "out the door" price of the truck and even he was a bit confused. A few moments go by, and he gets the head sales team manager. This is where the whole situation completely loses my business. I was told by the sales team manager that I was losing out on a great deal and that I didn't know what I was giving up because it didn't fit my budget. He also stated the reason that he had dropped the price down because he was waiting on parts for the truck; so why was I told the truck needed nothing and that it was ready to go? He then stated, " for future reference when purchasing a vehicle, you need to understand that sales tax and fees as that will increase the price of the vehicle.' This dealership is very disrespectful and treats people like they don't know what they are doing or wanting. They seem to strong arm you in to a deal that you aren't comfortable with. This dealership did not seem friendly or respectful, I would not recommend this place for purchasing a vehicle to anyone. I've never felt more disrespected at a place. Instead of listening to my concerns or questions, I was treated with nothing, but disrespect. This dealership bounces around their word and doesn't care about you, your questions or your concerns. They only care about making the sale. More

It was easy finding the vehicle we wanted on the internet. Tanner made the purchasing process quick and painless. We would definitely recommend Tanner and the dealership on your next purchase. internet. Tanner made the purchasing process quick and painless. We would definitely recommend Tanner and the dealership on your next purchase. More

Thanks to Tanner Kelley for all the help getting me into the vehicle I needed! the vehicle I needed! More

Tanner was very helpful and was very knowledgeable about the jeep he was selling us. the jeep he was selling us. More

Tanner kept in constant contact with me from the first day I reached out til we were finally able to make it to the dealership and test drive out new vehicle. He took his time with us and didn't make us f day I reached out til we were finally able to make it to the dealership and test drive out new vehicle. He took his time with us and didn't make us feel pressured into the sale at all. We knew what we wanted and what we were willing to negotiate to, knowing that if they weren't able to meet us there that we'd be happy to turn around and drive home in our original vehicle. Tanner assured us that if they couldn't make it work we'd all still part as friends. BUT he was able to work it all out and we're the proud new owners of a Dodge Durango and he's got new lifelong customers! Columbia CDJR is blessed to have him on their team! More

Couldn’t ask for a better car buying experience! From our salesperson, Tanner, to the finance department, and the sales manager, everyone we dealt with was extremely nice and conducted themselves in From our salesperson, Tanner, to the finance department, and the sales manager, everyone we dealt with was extremely nice and conducted themselves in a professional manner. More

My wife and I purchased a 2021 Jeep Grand Cherokee L from Tanner Kelley and dealership was great too. We will be returning, whenever we need another vehicle. Tanner Kelley and dealership was great too. We will be returning, whenever we need another vehicle. More

When you go to this dealership ask for tanner Kelly best sales person there Hes gonna make sure your taken care of sales person there Hes gonna make sure your taken care of More

Great man, wanting to take his time and work with me to get exactly what I want/needed. Went through several test drives talking about each spec and was able to find my perfect match. Would do business aga get exactly what I want/needed. Went through several test drives talking about each spec and was able to find my perfect match. Would do business again with for the next vehicle purchase. More

Shout out to sales associate Brandon Clark! Great job on our new purchase. He was great and had a great attitude! Great job on our new purchase. He was great and had a great attitude! More