Back

Columbia Ford Kia

Columbia, CT

4.9
3,643 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
Contact Dealership

234 Willimantic Road, Route 6

Columbia, CT

06237

Directions

By Type

Showing 3,643 reviews

August 09, 2025

I really like the atmosphere of the dealership next to the café. You can have a great breakfast and finish it with a new car. More

by Family man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

My experience at Columbia Ford/Kia has been absolutely great. I got an excellent deal on my new kia sportage and couldn't be any happier with my purchase. Andy Caldwell was my sales consultant and is very More

by Walterjsantiago1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilya "Eli" Belyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Pinney
August 07, 2025

The staff was Friendly and courteous. Quality Service, all issues taken care of correctly the first time. More

by robert.paolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dupont
August 06, 2025

I had a great experience at Columbia Ford while searching for a vehicle. The staff was friendly, helpful, and easy to talk to. They went out of their way to try and help me find a car that met all my needs. More

by Klee6112
Recommend Dealer
Yes
Employees Worked With
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

I always receive good service at Columbia Kia. Drop off and pick up are efficient since my son takes it in when he goes to work.there. More

by Janishoy25
Workmanship
Recommend Dealer
Yes
Employees Worked With
Douglas Hoyle
July 31, 2025

The staff was Friendly and courteous. My oil change was done within the time frame given More

by Mail4labarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Bad experience wasted to purchase a 74k truck no transparency with the dealer or finance dept. No helpful did not keep appointments on time, what a mess. I’ve never had such a bad experience. More

by Jonmaderia9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ilya "Eli" Belyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rush Wellington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Columbia Ford Kia responded

Good afternoon, I want to sincerely apologize for the experience you had while shopping for your truck. Purchasing a vehicle should be an exciting and transparent process, and it’s clear we did not deliver on that promise for you. You mentioned issues with transparency, finance communication, and timeliness of appointments — all of which are fundamental to how we strive to do business. Unfortunately, in this case, we fell short, and I regret the frustration this caused. On behalf of Columbia Ford, I want to assure you this is not the standard we hold ourselves to. We are addressing your concerns internally so that every customer is treated with the professionalism, clarity, and respect they deserve. Please feel free to reach out to me directly at the dealership so I can personally work with you to restore your confidence in us. Sincerely, Eric Gates General Manager

July 30, 2025

My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh More

by jmiller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ More

by mcharettes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

by R_j_l_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.