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Columbia Ford Kia
Columbia, CT
3,686 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,686 reviews
December 21, 2025
Service department provides quality service from people you can depend on. Work is always performed right first time and completed when promised. you can depend on. Work is always performed right first time and completed when promised. More
by Mark
Employees Worked With
December 18, 2025
Excellent service. I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off fo I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off for the diagnosis. The Body shop towed the vehicle from Windsor to Columbia within an hour after contacting them. I was contacted the next day to confirm what needed to be done. More
by michaelbushnell
Employees Worked With
Other Employees :
Hailey Hubert
December 16, 2025
Didn’t get to my vehicle on scheduled day had to make another appointment I did get a 10% discount on the bill for the inconvenience another appointment I did get a 10% discount on the bill for the inconvenience More
by Reynoldsgar
Employees Worked With
December 15, 2025
First time here for service. It was an enjoyable experience. I will return here for servie in the future. It was an enjoyable experience. I will return here for servie in the future. More
by ddonaghue
Employees Worked With
December 11, 2025
Best collision center in N Windham, CT! Everybody was very accommodating and informative. The only place I bring my vehicle if I need a repair. Everybody was very accommodating and informative. The only place I bring my vehicle if I need a repair. More
by Debbie B
Employees Worked With
December 11, 2025
We had to bring our car in three times to finally get the right diagnosis. Our car was sent home to us twice with the repair never being done. No one ever checked to make sure the repair was done correctly a right diagnosis. Our car was sent home to us twice with the repair never being done. No one ever checked to make sure the repair was done correctly and the car was sent home twice. The third time after a diagnosis was actually done we were told that it would now cost three times the amount it originally should’ve cost. The amount of time that you had our car was exorbitant. And we should’ve been refunded more than what we were refunded for all of our time and energy and not even getting done what we needed to get done. More
by Cslagraves
December 10, 2025
Had a problem that the dealership resolved to my satisfaction! It was an out of warranty issue and they took the time to diagnose the issue and come up with a great repair saving me a few thousand d satisfaction! It was an out of warranty issue and they took the time to diagnose the issue and come up with a great repair saving me a few thousand dollars in parts that was not really needed! More
by fcment103
Employees Worked With
December 10, 2025
Andy has been the guy to go to for a number of years and vehicles. He gets right down to business with the consumer in mind. I highly recommend Andy Caldwell at Columbia Ford Kia. vehicles. He gets right down to business with the consumer in mind. I highly recommend Andy Caldwell at Columbia Ford Kia. More
by weh628
Employees Worked With
December 09, 2025
I've been coming to Columbia Ford KIA for many years now. Before purchasing my KIA--from another dealer mind you--Columbia Ford KIA installed a rebuilt engine in my daughter's F-150. When the vehicle died a Before purchasing my KIA--from another dealer mind you--Columbia Ford KIA installed a rebuilt engine in my daughter's F-150. When the vehicle died a natural death, the engine was still going strong. The people at the dealership, now my service center, are helpful, honest and respectful. The facilities--I have to wait for my servicing--are clean with all the amenities that an almost 80 year-old man requires where a clean bathroom leads the list. More
by cardummy
Employees Worked With
December 06, 2025
The staff in this Service Department are excellent. They are friendly and knowledgeable. I especially like the detailed record that you get with "The Works" package. I appreciate that they informed us They are friendly and knowledgeable. I especially like the detailed record that you get with "The Works" package. I appreciate that they informed us that 100,000 mile maintenance on our vehicle was coming up. This allowed us to plan for the maintenance, and have it performed over several service visits. Also Bobby Eskey really went above and beyond with the tonneau cover. More
by WD
