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Columbia Ford Kia
Columbia, CT
3,593 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,593 reviews
July 20, 2017
Customer friendly Courteous, friendly place to shop for a new vehicle. After purchasing our Explorer, Eric followed up to make sure we were happy with our purchase. Courteous, friendly place to shop for a new vehicle. After purchasing our Explorer, Eric followed up to make sure we were happy with our purchase. More
by 3shep
July 20, 2017
Bought a New Car It was wonderful to do business with Andy Caldwell who sold me my new car. He is knowledgeable, friendly, patience and kind. He made the car buying It was wonderful to do business with Andy Caldwell who sold me my new car. He is knowledgeable, friendly, patience and kind. He made the car buying process go easily and follows up to make sure you are happy with your purchase. Eric Gates made the paper signing process a smooth one and has a pleasant personality. David Stratton quickly got my insurance policy up to date. More
by Jody
July 17, 2017
Very satisfied. Matt Millici is a very good salesman. He is very helpful and knows the vehicles he is selling. Has a very good personality and is very likeable. Matt Millici is a very good salesman. He is very helpful and knows the vehicles he is selling. Has a very good personality and is very likeable. More
by Ed Ramsey
July 16, 2017
The service department are crooks. On Monday I made an appointment for a recall. While making the appointment I mention noise coming from the front end. The girl at the service departme On Monday I made an appointment for a recall. While making the appointment I mention noise coming from the front end. The girl at the service department said ok I'll add it. I brought the Kia in on Tuesday. I gave the keys to Rob , I forgot to mention the backup camera wasn't working he said he will add it to the paperwork. A few hrs latter I got a call saying recalls were looked at, Kia will replace backup camera. I said what about noise. He said what noise? I told him that I told the girl on Monday about it. He said I'll make another appointment for the noise. I said I have the extended warranty. He said that will be a $100 deductible X2. I said I have to pay that for each appointment? Yes. I said make one appointment for the 2 issues. He said he can't . You can't? No I can't? Ok cancelle all appointments. I will never walk back into Columbia Ford ever again. Why would I pay $200 for 2 visits when it should take one visit. I'm discussed how he tried to take advantage of me. More
by Car guy is a crook
Employees Worked With
July 16, 2017
Starter button repair and brakes And having trouble with my pushbutton starter I brought it in to have a checked. When I came home after making an appointment for follow up the butto And having trouble with my pushbutton starter I brought it in to have a checked. When I came home after making an appointment for follow up the button fell through The back. I called Joe Burube in a panic. The car was picked up and brought in for me, I got a loaner car, and within 48 hours had my car back completely repaired. Always on top of things More
by Col. Ford
Employees Worked With
July 14, 2017
Great service! Good customer service. Nice lounge. I would recommend Columbia Ford to anyone. I always come back and they are quick with their service. Good customer service. Nice lounge. I would recommend Columbia Ford to anyone. I always come back and they are quick with their service. More
by JSaladin56
Employees Worked With
July 10, 2017
Quick Relaxed environment. Truly thought out with indoor and outdoor seating on a warm morning. Only downside was the cafe was closed. --Saturday only. Relaxed environment. Truly thought out with indoor and outdoor seating on a warm morning. Only downside was the cafe was closed. --Saturday only. Staff was super nice and kid friendly. Provided my daughter with Fish food!! More
by ROZCHAMPLAIN@GMAIL.COM
Employees Worked With
July 10, 2017
My Experience Everything went very smoothly. No issues. Great service visit. My repairs were taken care of promptly. I was able to pick up my car the next day with Everything went very smoothly. No issues. Great service visit. My repairs were taken care of promptly. I was able to pick up my car the next day without a problem. More
by fergi
Employees Worked With
Rachel Rolli
July 10, 2017
Service Comfortable surroundings, friendly personal and professional and my salesman John Senick said hello to me ,while waiting for service. Blah, Blah, Bl Comfortable surroundings, friendly personal and professional and my salesman John Senick said hello to me ,while waiting for service. Blah, Blah, Blah, Blah, Blah, Blah!!! More
by Roy 1
Employees Worked With
July 10, 2017
fantastic! Tony was very helpful/ answered all questions! There was a small issue upon delivery and it was handled immediately . Tiny gave us a loaner car until Tony was very helpful/ answered all questions! There was a small issue upon delivery and it was handled immediately . Tiny gave us a loaner car until we were able to pick ours up. More
by Lmolteni
Employees Worked With
Tony Mauro
