
Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Steve was the perfect sales person for my personality. I have always liked Ford/Lincoln cars.Columbia Ford is a top notch clean, personable, responsible dealership. As far as sales people go, everybody has I have always liked Ford/Lincoln cars.Columbia Ford is a top notch clean, personable, responsible dealership. As far as sales people go, everybody has their own preference, for me Steve was the best sales person i have ever dealt with, he even came in on his vacation to make sure everything went well. Eric was great too, he explained everything i was signing and was efficient and quick with the paperwork. More
Bought car in January.... Major problems no solution I have been having many issues with my vehicle that I purchased in JanuaryJanuary from Columbia Ford. The first time I brought it in for service for c I have been having many issues with my vehicle that I purchased in JanuaryJanuary from Columbia Ford. The first time I brought it in for service for check engine light on, jerky transmission, stuttering and clicking noise in engine they told me everything was fixed with an oil change. Brought it back in July for the same issues and this time they found a bit more wrong with the car. This was after we had to help them with their diagnosis and show them we knew a bit more about car repair then they thought. We got the car back again the first week of August after them having fixed it 100%. First week in September and the check engine light is back on again. This time I dropped it off on a Thursday and they looked at it on Tuesday. They told me the check engine light wasn't on and they couldn't find anything wrong with the vehicle. It still has transmission slippage, backfiring and jerking. I used to think highly of Columbia Ford but will never be going there to fix any of my other vehicles or for purchasing another vehicle. They have lied to me numerous times and am extremely disappointed. More
installation of navigation They took my car in right away and always updated me with the progress. Multiple people at the dealership came to check on us to see if we needed anyt They took my car in right away and always updated me with the progress. Multiple people at the dealership came to check on us to see if we needed anything. More
Trust in Ford service We went to Ford for the first time in 2000 when we owned a motorhome with a Ford chassis. We found the service excellent and Mike Pahlas (a service ad We went to Ford for the first time in 2000 when we owned a motorhome with a Ford chassis. We found the service excellent and Mike Pahlas (a service advisor at the time), a person to be trusted. When we needed to change our Jeep around 2006, we bought a used Ford Freestyle, and in 2013 replaced it with a Mercury Mariner in order to accommodate Robert's electric scooter. Each time we purchased a Ford product so that your service department could take care of it. Mike and Joe are the two people we have worked with the most. Personally, we are sorry to see Mike leaving, but hope that you will replace his position with someone as pleasant and trustworthy as he was. More
awsome staff very helpful Had to have service on our Ford van out of state and your dealership helped us get reimbursed for under warranty work done. thanks love your atmosp Had to have service on our Ford van out of state and your dealership helped us get reimbursed for under warranty work done. thanks love your atmosphere in your dealership More
Couldn't be better! I was helped promptly. The staff was courteous, and had great communication with me from the moment I stepped through the doors. They did a great job, I was helped promptly. The staff was courteous, and had great communication with me from the moment I stepped through the doors. They did a great job, and listened to me. More
Great Truck STX Excellent experience purchasing my F150, professional and courteous staff. Thx Matt and Eric for the Great Deal...I will be returning for my next purc Excellent experience purchasing my F150, professional and courteous staff. Thx Matt and Eric for the Great Deal...I will be returning for my next purchase! More
kia recall my dealership coated my undercarraige in a less than a two hour wait and also fixed a seatbelt retracter. all under warranty great service. friendly my dealership coated my undercarraige in a less than a two hour wait and also fixed a seatbelt retracter. all under warranty great service. friendly staff More
Excellent and Professional repair. All work and service done for this repair was done in an excellent, professional and courteous manner. Thank you. I recommend Columbia Ford highly to All work and service done for this repair was done in an excellent, professional and courteous manner. Thank you. I recommend Columbia Ford highly to anyone. More
Amazingly positive car purchasing experience! Had a very professional staff specifically Jimmie Bletsch, Matt Millici, and Eric Gates help me locate a vehicle I wanted, work with me to get me a pa Had a very professional staff specifically Jimmie Bletsch, Matt Millici, and Eric Gates help me locate a vehicle I wanted, work with me to get me a payment that worked for me and they were very patient and professional. Thank you very much. Highly recommend Columbia Ford for a great car purchasing experience. More