Columbia Ford Kia

This experience was by far the BEST I've ever had in buying a car. Aaron was extremely knowledgeable about every aspect of the transaction, finance and staying within my budget. The entire process was s buying a car. Aaron was extremely knowledgeable about every aspect of the transaction, finance and staying within my budget. The entire process was stress free and quite enjoyable. I will DEFINITELY be back to purchase another car from Columbia Ford/Kia. More

On Monday 1/14 we came in to schedule service on our 2005 King Ranch. We ran into Tony and started talking and asked what they had for deals? One thing lead to another and the next day returned and made a p King Ranch. We ran into Tony and started talking and asked what they had for deals? One thing lead to another and the next day returned and made a purchase of a new 2012 King Ranch. More

For me, car buying is always a harrowing experience. This time it was not. No pressure to upgrade, no pressure to BUY NOW, patience on the salesman's part, answers to all my questions and a straight answer w time it was not. No pressure to upgrade, no pressure to BUY NOW, patience on the salesman's part, answers to all my questions and a straight answer when he did not have the answer. His honesty was refreshing. Craig Gates has done a wonderful job in putting customer satisfaction and customer service first. The whole atmosphere of the dealership was customer oriented. It will be a pleasure to take a book in, sit in front of a fire on a comfortable couch and wait for my car to be serviced. Perhaps I will have a snack while I wait. Eric Miller was an outstanding customer service person. He is pleasant, engaging and knowledgeable without being pushy or aggressive. He went out of his way to accommodate me and be sensitive to my needs ie: time schedule etc. This was a very different experience, a pleasurable one. Thank you Craig Gates for making a dealership that responds to the customers needs and wants. More

The trucks we looked at yesterday were very nice, but that is not what stuck out about our experience at Columbia Ford, it was the people - it was Eric Miller and his professional and friendly, considera that is not what stuck out about our experience at Columbia Ford, it was the people - it was Eric Miller and his professional and friendly, considerate manner. It was Rick, "the Internet Guy" that just made it impossible for us not to come down after his friendly manner on the phone. It was the way Eric took the time to show us around, to explain to us more about the dealership, it was the way he engaged us about our family and what brought us in there. All of it was an outstanding experience! We live within 20 minutes of 4 Ford dealerships and because of their sales people and their lousy service departments, we were actually considering NOT buying a Ford for our next purchase. Because of our dealings with Eric and Rick yesterday, our faith in the "blue oval" has been restored - even if your dealership is an hour away from home. :) More

The building was amazing and my sales consultant Eric took the time to make sure I had every piece of info I needed during the purchasing process. It was an awesome experience and I most likely will be b took the time to make sure I had every piece of info I needed during the purchasing process. It was an awesome experience and I most likely will be back for my next car whenever that is. More

I want to thank Tony Mauro again for going above and beyond to find us the exact Cutaway Van that we needed. We wanted a Ford E350 with a Supreme brand body with a full cab walk in door that is not as beyond to find us the exact Cutaway Van that we needed. We wanted a Ford E350 with a Supreme brand body with a full cab walk in door that is not as readily available in this area and we could not be happier with the van and service that we received. Thanks again, Kathy McMerriman More

All of my interactions with dealer personnel were very positive from service and sales all the way to the on-site cafe. I truly felt at home and I look forward to continuing our professional relationship positive from service and sales all the way to the on-site cafe. I truly felt at home and I look forward to continuing our professional relationship for service and future car purchases. This is the first time a dealer interaction left me looking forward to getting my next car. Job well done! More

From the time I walked into the showroom I was made to feel like a friend and not just a customer. The associate answered all my questions and helped me to make an informed decision. feel like a friend and not just a customer. The associate answered all my questions and helped me to make an informed decision. More