Columbia Ford Kia

Customer service was excellent. As soon as I submitted my online request, I received a response (on a Sunday afternoon!). I was contacted to set up an appointment to come in and view the inventory and meet w online request, I received a response (on a Sunday afternoon!). I was contacted to set up an appointment to come in and view the inventory and meet with a sales rep. The staff at Columbia Ford was exceptional from Sharon at the front desk to everyone involved with our buying experience. Eric was exceptional. Taking the time to show me the inventory, explaining the details of the vehicles. He knew his stuff and was easy to talk to. The process of putting together the numbers and deal went well (only delay was caused because I didn't bring payoff figures). Trade in value for my previous vehicle was right in line with what I researched online. Nothing but good things to say about my experience with Columbia Ford. More

Easy to work with, was able to get me the super duty that I wanted that other dealerships could not, good salesman, and good prices I wanted that other dealerships could not, good salesman, and good prices More

I waked in and the sales department desk was very friendly and helped me quickly. They called terry St Onge and I told him I was interested in the red 2013 mustang V6. So he grabbed the keys ,we w friendly and helped me quickly. They called terry St Onge and I told him I was interested in the red 2013 mustang V6. So he grabbed the keys ,we went out and he showed me the car I had seen on line. I took the car for a test drive and loved it. terry was super and got me the best deal I could get and was a real down to earth guy . I would refer anyone looking for a car to him! The dealership is spotless and everyone is great! More

I would most definitely recommend this dealership to people as this is my third new car purchase, and I have always been treated well. However, I would not recommend the Putnam Body Shop to anyone sinc people as this is my third new car purchase, and I have always been treated well. However, I would not recommend the Putnam Body Shop to anyone since I was disappointed with their workmanship. More

Jake made the car-buying experience the best one we've had to date. His knowledge and professionalism is unmatched. Jake worked with us to get us exactly what we wanted at the best price possible. We woul had to date. His knowledge and professionalism is unmatched. Jake worked with us to get us exactly what we wanted at the best price possible. We wouldn't hesitate to buy another vehicle from him at Columbia and would certainly refer our family and friends to them! More

I liked how we were treated and making sure we were completely informed of the car we were purchasing. The only issue was the fiananceing was listed on the website at 1.9 and Kia finance did not honor completely informed of the car we were purchasing. The only issue was the fiananceing was listed on the website at 1.9 and Kia finance did not honor their websit financin. But the car was a perfect fit and the sales associate was atentive to our needs and wants in the car. Great experience More

Aaron was friendly and informative but not pushy. He and others we interacted with were polite and respectful but also used humor. We had a bit of a dilemma with paperwork and they resolved it quickly. It w others we interacted with were polite and respectful but also used humor. We had a bit of a dilemma with paperwork and they resolved it quickly. It was a smooth transaction. Very satisfied. More

Everything went perfectly. Ed and Jake were very helpful and worked very hard to find me the car that I wanted and at the price I wanted. and worked very hard to find me the car that I wanted and at the price I wanted. More

The dealer worked with me on exactly what I wanted and in turn I am completely satisfied with my new car. As a first time buyer it wasn't a "painful" experience. turn I am completely satisfied with my new car. As a first time buyer it wasn't a "painful" experience. More

Ed Carpenter was a helpful as could be. He understood what I wanted from the begining (made My first visit ihn June). He kept in contact with me through out the summer. Ed was able to find me almost exac what I wanted from the begining (made My first visit ihn June). He kept in contact with me through out the summer. Ed was able to find me almost exactly what I wanted. Despite my many phone calls and my constant indicision Ed was able to decipher exactly what I wanted and needed. This experience is well worth sharing. Buying a car is not something I do every day. More