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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,388 Reviews

1,388 Reviews of Columbia Ford Kia - Service Center

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May 10, 2021

Excellent service was provided quickly and efficiently. All my questions were answered in a knowledgeable way. I will continue to keep coming back for my car needs to this dealership service dept. More

by jreed72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you so much for your review and the continued business! We appreciate you!

May 01, 2021

The oil change itself went ok but the technician could not reset the car's computer to reflect the oil change. Was told I needed to come back for repairs.......already! I don't live nearby so not sure ho More

by Dberger8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Very professional, concerned with/ or having any issues with vehicle. Completed in a timely, trustworthy, and very friendly. Explaine in detail sny and all work performed. More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Outstanding job!!! Very satisfied. The worked performed was done correctly, on time and the price quoted was the price i paid. I'll be coming back for any future repairs. More

by jmswlkr356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
April 10, 2021

Bobby Eskey always gives 100% effort to see that all my vehicles are taken care of !!! Bobby Eskey is a great ambassador for Columbia Ford Kia !!!!!!! Bobby does a great job ,no problem I will take c More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

The best service department I have ever had my cars serviced at !!!!!!!! I say cars because I take all my cars there , they are the best !!!!!!!!!!!! More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Arriaga. Fernado Cruze.BobSmith,TJ Tomsek, Paul Posler.
April 08, 2021

almost everything was perfect - quality of work as well as the personal service. As this was my first experience with having body work done, I was taken back with a 3 and one half week delivery time. More

by smokeyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

The staff I dealt with in the service department were great. Friendly and helpful. Good experience for me. I would recommend your dealership to friends and family. More

by Marie1birds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Great service and love the waiting area. It's the only waiting area that I know of with a fireplace. Very friendly staff - wouldn't take my KIA anywhere else. More

by Farm Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Dropped my car off to be fixed. Fernando was very pleasant and efficient. My car was done quickly and is working like it should. Was very happy with the visit. More

by rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz
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