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Columbia Ford Kia - Service Center

Columbia, CT

4.9
1,416 Reviews

1,416 Reviews of Columbia Ford Kia - Service Center

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January 24, 2020

Happy but not When I dropped the car off for a recall, my car battery was perfectly fine. When I got there to pick up the car I had to wait for some time, finally More

by tjlapointe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

Great Customer Service !! I had a 2008 Ford F250 repaired, which the staff had gone above and beyond to fix it correctly! I would recommend other to this dealership. Congratu More

by bc1enterprises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Pearson, Thomas in Parts
January 19, 2020

Summary I really have nothing to say. The experience I have had over the years at Columbia Ford has always been top notch. From service & sales, it has always More

by JoeJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
January 17, 2020

vehicle service Great dealership to work with. Very friendly and helpful . Asked for a service tech to take a ride in the vehicle with me to see if he could detect th More

by tommy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
January 16, 2020

Great fast and friendly service. Truck was done as soon as I called. Very helpful and was very happy with service. Nice clean shop and area to wait. More

by Nikgal
Recommend Dealer
Yes
Employees Worked With
Denny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
January 16, 2020

Columbia Ford Kia is great from the sales department to service to the delicious thunderbird cafe! It’s super convenient location makes it my #1 choice! More

by CC
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli, Odessa Santiago, Brianne Gallagher
January 13, 2020

Columbia Ford Kia is won of the best dealerships I’ve ever dealt with. Their service department is outstanding and their service techs are very professional and helpful. I would recommend this dealership More

by Westies
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

Oil change on my 2019 Kia Forte. The people are always friendly at the dealership or at the service department. It is a nice atmosphere. Work is done well and in a timely manner. More

by Alma.Farnsworth2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Handfield
January 12, 2020

work started on time and done when promised got appointment when wanted work done in timely manner staff helpful and friendly waiting area was good and I was able to work while I was waiting More

by raypreece
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

Good job Staff in the service center were polite and communicated well. Pleasant surroundings, very clean and very comfortable. Free coffee was a plus. Comfort More

by Oberstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
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