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Columbia Ford Kia - Service Center

Columbia, CT

4.9
1,416 Reviews

1,416 Reviews of Columbia Ford Kia - Service Center

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January 07, 2019

Prompt service and great place to have lunch while you wait. We went for an oil change and service and had lunch there while we waited. After lunch the car was ready, Joe explained what was done and we were on More

by joejoe46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2019

Recall Great work, done in the time I was told. Friendly staff. They even came and found me when the job was done. No calling over the intercom. Job well don More

by Denshel199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro, Rachel Rolli
January 07, 2019

Good job We were very satisfied with the service we received from Columbia Ford. We called for a flat bed tow and in less than 45 minutes truck was here and dr More

by Orphan Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
January 05, 2019

2018 edge titanium Brought my 2018 ford edge titanium in for its 5000 mile check up. While I shopped for a 2018 Ford F-150. Tim in the sales department was very helpfu More

by ‘08 limted edge/‘18 titanium edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
January 05, 2019

Oil change Just a simple oil change, car was in and out quickly. Very nice dealership, this is the third car I have purchased there. Dealership is always clean More

by Tomdiiorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli, Edward Carpenter
January 03, 2019

Excellent service I went to check my car and they replace the parts of my car , excellent service and fast. Also they check with the Kia to replace my motor for a new o More

by Lizbethaulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
January 01, 2019

Rachel Rolli is super! Rachel Rolli was very knowledgeable about tires and explained options which helped my decision on which tires to purchase. She was extremely friendly More

by GASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
December 31, 2018

Outstanding Service The Service department has been fantastic trying to resolve issues with the drivers door on my 2017 F-250. They have definitely gone above making sur More

by Amoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2018

Professional and Friendly Service My scheduled maintenance was performed promptly and in a friendly manner. Bobby Eskey, Service Advisor, answered my questions respectfully and thoroug More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2018

In and out in an hour Schedule oil change, top fluids, tire rotation, multi-point check. I purchased had a cargo liner, which they put in for me. one minor criticism, and i More

by SW-Coventry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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