Columbia Ford Kia - Service Center

Awesome place Thanks to Bobby for the great customer service. He helped me and he gave me all the info I needed on my recall and explained what it was and what I ne Thanks to Bobby for the great customer service. He helped me and he gave me all the info I needed on my recall and explained what it was and what I needed to do. More

Great experience with oil change I had to drop off my car in a hurry instead of staying with it due to an emergency with my 70 year old mother, the people were extremely nice. They ca I had to drop off my car in a hurry instead of staying with it due to an emergency with my 70 year old mother, the people were extremely nice. They called me when my car was done as requested (about an hour) so that I could keep on track and get my mother home from the doctor. I was surprised that it was done so quickly and very much appreciated the positive attitude of everyone. It was a difficult day for me but Columbia Ford made it a lot easier by sticking to their word and getting my car back to me when promised. Great people. More

Great service , friendly,professional all wrapped into one dearership.,don't agree needs to be 25 words having said this , I will not do another. , friendly,professional all wrapped into one dearership.,don't agree needs to be 25 words having said this , I will not do another. More

Great Service! First oil change on my vehicle. Rachel was wonderful! She made sure that I was comfortable, offered me water and snacks while I waited. Thank you so First oil change on my vehicle. Rachel was wonderful! She made sure that I was comfortable, offered me water and snacks while I waited. Thank you so much! More

A little slower than usual but very responsive and complete. The appointment took longer than I had planned but service is excellent and complete. The waiting area is comfortable and I am able to work while I The appointment took longer than I had planned but service is excellent and complete. The waiting area is comfortable and I am able to work while I wait. More

Sevice with a Smile Bobby was friendly, checked all outstanding recall notices, and explained the scope of work to be performed. The service was completed in the stated Bobby was friendly, checked all outstanding recall notices, and explained the scope of work to be performed. The service was completed in the stated amount of time and we were on our way. Overall, a great experience. More

Routine Oil Change Quick service and very knowledgeable. Always a pleasure to deal with with no issues at all. Made good recommendations for future maintenance. All aro Quick service and very knowledgeable. Always a pleasure to deal with with no issues at all. Made good recommendations for future maintenance. All around good service. More

Poor customer service Been waiting over a week for approval to get a truck repair. Contacted several times and was met with a "Couldn't-Care-Less" attitude by Joe. The repa Been waiting over a week for approval to get a truck repair. Contacted several times and was met with a "Couldn't-Care-Less" attitude by Joe. The repair is vital and is effecting a business. This does not seem to phase or be any concern to Joe. More

Excellent Great! Complimentary coffee was great in the cafe! Oil change and tires rotated. Very quick! Comfortable waiting area. Time went by fast. Could w Great! Complimentary coffee was great in the cafe! Oil change and tires rotated. Very quick! Comfortable waiting area. Time went by fast. Could watch TV while waiting. More

first service Excellent service, clean quick and friendly. This was the first service on a new vehicle. Very satisfied with the total experience. Will definitely ke Excellent service, clean quick and friendly. This was the first service on a new vehicle. Very satisfied with the total experience. Will definitely keep coming back! More