Columbia Honda

Very customer frendly. Upon my arrival the service intake person informed me that due to high volume it would take more time. He pointed out the waiting area. While there I Upon my arrival the service intake person informed me that due to high volume it would take more time. He pointed out the waiting area. While there I inquired about shuttle service. I was immediately directed to the driver who engaged me in conversation making the trip enjoyable. With minimal direction from me he delivered me to my home. When my car was ready the service department called me. More

Friendly, prompt communication. In and out in a very reasonable time. I will be back again when I need vehicle service. In and out in a very reasonable time. I will be back again when I need vehicle service. More

I have been dealing with Spurgeon for several years now. He is by far the best service writer I have ever had. He is prompt, thoughtful, knows his stuff, and most importantly, a good person. He is by far the best service writer I have ever had. He is prompt, thoughtful, knows his stuff, and most importantly, a good person. More

They diagnosed and repaired a problem with the car’s auto-locking system during a visit for routine maintenance, while I waited. Then they applied a coupon I didn’t even know about to offset part of the auto-locking system during a visit for routine maintenance, while I waited. Then they applied a coupon I didn’t even know about to offset part of the costs for parts and labor. Superior service. More

Edit: vehicle started reeking cigarette smoke a few days after delivery and I have small children. Smoke history was not disclosed on listing nor from any of the sales person. Documents mailed over included after delivery and I have small children. Smoke history was not disclosed on listing nor from any of the sales person. Documents mailed over included expired inspection that costed me extra time for another inspection as well as extra trip to DMV to register car, uncompensated other than inspection fee. Keyfob present but missing the physical key inside and undisclosed, refused to provide remedy. ——— Initial review: Easy to work with and communicate with, went above and beyond in gathering info and preparation. Smooth delivery purchase! More

I love the way they take care of you and the salesmen Bill Shelton was excellent. Showed us how to program everything. So happy with the car and Columbia Honda ! Everyone there is super! Bill Shelton was excellent. Showed us how to program everything. So happy with the car and Columbia Honda ! Everyone there is super! More

I usually wait while my vehicle is serviced. Honda's waiting room is very comfortable. The service agents always explain everything that was done to my car. Honda's waiting room is very comfortable. The service agents always explain everything that was done to my car. More

Great service with friendly knowlegable staff and comfortable waiting area. Liked the personalized service offered. comfortable waiting area. Liked the personalized service offered. More

My recent service experience was quite satisfactory. Every contact person with whom I interacted was courteous and pleasant. Columbia Honda continues to excel in customer service. Every contact person with whom I interacted was courteous and pleasant. Columbia Honda continues to excel in customer service. More

When we come in and see Bill its always a pleasure he treats our kiddos and us like family .He's the best ! And I love my new car ruby rose is a beauty 🫶🏿🫶🏿 treats our kiddos and us like family .He's the best ! And I love my new car ruby rose is a beauty 🫶🏿🫶🏿 More