Kevin Wilhite

Columbia Honda responded

It’s great to hear the team delivered professional and prompt service during your HR-V’s oil change. We’re pleased everyone was helpful in making your experience so positive. We look forward to keeping your Honda running smoothly and welcoming you back soon.

Columbia Honda responded

It’s great to hear you found our Acura MDX service both professional and reliable. We’re pleased the technical details were explained clearly and appreciate your recommendation.

Columbia Honda responded

We appreciate your feedback on the service for your Honda Civic and are glad we met your expectations while keeping costs down. Kevin will be pleased to hear your kind words. If we can assist you again, please let us know.

Columbia Honda responded

Thank you for trusting our Honda team with your CR-V maintenance. We’re delighted that Spurgeon “Spud” and our service crew have been consistent, friendly, and helpful. Knowing car care can be stressful, we’re glad to make it straightforward and dependable for you.

Columbia Honda responded

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations. We would also like to extend our heartfelt condolences to you and your family during this difficult time. After speaking with you directly, we appreciated the opportunity to address your concerns. Our team was able to come to your home to repair the undercarriage shield, and we are in the process of bringing your vehicle back to the dealership for a full inspection to ensure everything was completed properly. We value your feedback, as it helps us improve both our communication and service experience. Please know that your satisfaction is very important to us. If you experience any concerns in the future, please do not hesitate to reach out to our team or myself personally so I may assist in any way I can. Thank you again for giving us the opportunity to make things right.

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

Columbia Honda responded

It’s wonderful to know you find our service center welcoming and clean with a comfortable waiting area. We’re pleased the team has consistently provided positive interactions during your Honda Pilot visits. Thank you for entrusting us with your vehicle.

Columbia Honda responded

It’s great to hear your Honda Civic service was so swift and smooth. Kevin and our service team appreciate you noticing the quick turnaround. Thanks for sharing your positive experience.

Columbia Honda responded

Thank you for your five-star rating. It’s great to hear Andrew and our team provided clear repair quotes for your Honda Civic. We look forward to assisting with your next service.

Columbia Honda responded

Kevin and our service team are delighted that scheduling was easy, the waiting area was comfortable, and your Honda Odyssey’s oil change was completed quickly. Thank you for choosing us for your service needs.