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Columbia Honda

Columbia, MO

4.9
1,524 Reviews
Columbia Honda is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the Smart Choice! Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!
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1650 Heriford Rd.

Columbia, MO

65202

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Showing 1,524 reviews

September 02, 2025

Bill was great to work with. Took care of everything himself. He was waiting to take care of us when we arrived: recommend! More

by Ginarodriguez1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Columbia Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 29, 2025

Once again the lugs on our tires were left loose, this has happened 6 times now, we have reported this to the General manager and we were told that the staff would now have the tools they all needed as th More

by deniseklingler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Columbia Honda responded

Denise, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

August 20, 2025

Making the service appointment was quick. I was able to get my vehicle in with little delay. However, no one spoke with me about the condition of my vehicle or any problems as I checked it More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Columbia Honda responded

Kathleen, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 17, 2025

I have dealt with Michelle Benjamin for several years now and Andrew is normally who I deal with in service. However I have had a new experience today with new people and as usual it was a pleasant experienc More

by LarrySims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Costanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spurgeon "Spud" Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Columbia Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Honda. We look forward to having you as one of our valued customers for many more years to come!

August 16, 2025

IT makes a difference and a great dealership in this times of concern and enomous needs of help, muchas gracias More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Columbia Honda responded

Thank you for choosing Columbia Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 15, 2025

I bought a used Honda Passport from Columbia Honda. It was priced well, but had a serious scratch on the right rear and some chips on the rear hatch. They made a deal with me to pick up the car from ou More

by Cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

August 13, 2025

Michael Fessahaye was an amazing salesman. He kept us informed throughout our buying process and provided so much information about our vehicle. He knew his product thoroughly and never made u More

by Sandy Hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fessehaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Columbia Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2025

Columbia Honda consistently delivers reliable and detailed information to me at each service appointment. They counsel me on the current issues with my Hondas and offer valuable insight to addressing More

by Dangholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Columbia Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2025

They were quick and friendly. That is all I wanted to say, but you had a minimum word count for some odd reason. More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

August 02, 2025

Despite the distance and not seeing the Honda product unit in person until closing, everything went well! Travis and Bill were fantastic as was Business Manager. We had two closing hiccups - not at al More

by GE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business Manager
Aug 02, 2025 -

Columbia Honda responded

Thanks for sharing your thoughts about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!