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Jennifer Browning
Jennifer Browning at Columbia Honda

Jennifer Browning

Service Development Coordinator

Columbia Honda

1650 Heriford Rd.
Columbia, MO 65202

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Jennifer Browning

May 09, 2026

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Employee Rating

Amazing as always. Brought my car there for years and previous vehicles and experience has always been perfect. More

by KINGLOWE8643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Hammack, Trent Custard, Mike Miller, T.J Mitchell, Kevin Wilhite, Andrew Silvey, Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill, Lucas Bruno

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May 09, 2026

Columbia Honda responded

It’s wonderful to know your Civic has been in reliable hands for years and that each visit has met your expectations. We appreciate your loyalty and look forward to serving you for many more miles.

April 30, 2026

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Employee Rating

Great brand, quality customer service all around from sales to service! Highly recommend to all friends and family. More

by russandangi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: T.J Mitchell, Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill

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Apr 30, 2026

Columbia Honda responded

Thanks for highlighting our team’s dedication from sales through your Civic service. We’re honored by your recommendation to friends and family. We look forward to assisting you again.

April 18, 2026

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Great service and love the customer lounge where I can work and have good snacks More

by aprilandersonravert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Columbia Honda responded

Thank you for highlighting our service and lounge. We’re glad the snacks and workspace met your needs during your Honda HR-V service. We appreciate your feedback and look forward to your next visit.

April 06, 2026

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The waiting area was comfortable. I appreciate the free bottle of cold water. Staff explained work that was completed. They were friendly and efficient. More

by robnanyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spurgeon "Spud" Thornhill

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Apr 06, 2026

Columbia Honda responded

It’s great to hear the waiting area was comfortable and the cold water made your visit more pleasant. We're glad our team clearly explained the work and provided friendly, efficient service on your Honda CR-V. Thank you for the excellent rating.

March 27, 2026

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Employee Rating

They were friendly and didn’t try to talk me into doing service that was not yet needed. More

by DAYLOR1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: T.J Mitchell, Kevin Wilhite, Andrew Silvey, Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill

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Mar 27, 2026

Columbia Honda responded

It’s great to hear our team provided friendly, honest service for your Honda CR-V. We always recommend only the maintenance that’s actually needed so you can trust our guidance. Thanks for the five-star review, and we look forward to helping you again.

March 03, 2026

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I can no longer afford to bring my vehicles here. In recent year, the recommended services are also less trust worthy. I do not think I will return More

by Glenn.zimmerman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 03, 2026

Columbia Honda responded

Thank you, Glenn, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We strive to provide transparent recommendations in the multipoint inspection. Some of the recommendations are urgent and some are just an FYI of a future expense. We will review your visit and follow up with you. We appreciate your trust in us and will work hard to retain that.

February 26, 2026

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Employee Rating

Absolutely the best deal in mid Missouri. Definitely would recommend the service department at Columbia Honda. More

by LOT068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: T.J Mitchell, Drew Quinn, Kevin Wilhite, Andrew Silvey, Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill, Lucas Bruno , Nick Costanza

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Feb 28, 2026

Columbia Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Columbia Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2026

Dealership Rating
Employee Rating

This dealership is the best one in whole North America. I like I will recommend everybody who had Honda to come there and get Service. More

by Ahmaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: T.J Mitchell, Kevin Wilhite, Andrew Silvey, Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill

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Jan 08, 2026

Columbia Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2025

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Employee Rating

Friendly, accommodating and very professional. Mr. Thornhill worked me into the service schedule even though I had no appointment. I live 1 1/2 hours from Columbia and was there for a medial ap More

by PILOT777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill

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Dec 31, 2025

Columbia Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Columbia Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 21, 2025

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Employee Rating

The staff are very polite. The service was fast. I recommend them to everyone I know. Thanks. More

by hgbaker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: T.J Mitchell, Kevin Wilhite, Andrew Silvey, Michelle "Mickey" Lewis-Sexton, Spurgeon "Spud" Thornhill

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Dec 21, 2025

Columbia Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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