Community Honda

Excellent Service I had an appt for Monday at 9:30a to explain to me what I am not understanding.. While waiting , a Service advisor came to my car and asked for my inf I had an appt for Monday at 9:30a to explain to me what I am not understanding.. While waiting , a Service advisor came to my car and asked for my information. Explained I was coming back because I didn't understand why my passenger light kept on when I turn on my lights on. His name was Louis and he took time and explained every thing was ok and took time for all my questions. He was an angel and I understood I asked Louis to tell Randy, who I had the appointment with that he took care of me. My rating is Excellent + and I thank Louis for caring for me and Randy for making my appointment! Randy I give an excellent, even though I did not see him. He has been great More

Great experience at Community Honda in Orland Park We were very happy with our buying experience at Community Honda in Orland Park, IL. Our sales person, Dennis, and the manager, Terry, were professio We were very happy with our buying experience at Community Honda in Orland Park, IL. Our sales person, Dennis, and the manager, Terry, were professional and knowledgable. They treated us like family. We highly recommend Community Honda. More

An easy car-buying experience I came in for a test drive with the idea that when I was finished I was heading to the Chevy dealer down the street. They were offering 0% financing I came in for a test drive with the idea that when I was finished I was heading to the Chevy dealer down the street. They were offering 0% financing which Honda was not. I was very unfamiliar with Honda products and Jim Lojas took the time to familiarize me with the CRV I was interested in. As it turned out, I never went to the Chevy dealer and 2 days later I bought a CRV. More

Great experience Originally got me previous Honda from Ed napleton in oak lawn. Had an awful experience decided to go to community Honda in Orland Park and worked with Originally got me previous Honda from Ed napleton in oak lawn. Had an awful experience decided to go to community Honda in Orland Park and worked with bob Mancini and he was extremely helpful friendly nice and understanding. Would definitely go back to this dealer. More

Professional and thorough Our recent experience in purchasing our new 2019 CR-V EX was an example of how an auto purchase should be done. The information and support, the tran Our recent experience in purchasing our new 2019 CR-V EX was an example of how an auto purchase should be done. The information and support, the transparent approach to pricing, the focus on our needs and interests could not have been better. We felt fortunate to have Stefan as our representative. More

Great experience Need a car ASAP due to a break down worked with James he was great and knowledgeable. one of the first times I had a pleasant experience at a Car deal Need a car ASAP due to a break down worked with James he was great and knowledgeable. one of the first times I had a pleasant experience at a Car dealership. More

Efficient, courteous, overall excellent experience. Clean f I got in quickly, they explained everything clearly and got my car completed within the estimated time. Very friendly environment. Great team at Co I got in quickly, they explained everything clearly and got my car completed within the estimated time. Very friendly environment. Great team at Community Honda. More

Top Rate! My adviser Luis Diaz was more than accommodating. He explained everything and went over it with a fine tooth comb. He got me in and out within the t My adviser Luis Diaz was more than accommodating. He explained everything and went over it with a fine tooth comb. He got me in and out within the time frame that he promised. Down to earth and an overall nice guy. More

Maintenance appt Service advisor was great! Had an appt prior to arriving. It was busy but wait time was good and very close to estimated time. Vehicle went back for e Service advisor was great! Had an appt prior to arriving. It was busy but wait time was good and very close to estimated time. Vehicle went back for exterior wash and I was never informed car was back and Good to go. Otherwise service went smoothly. Good overall experience! I do not remember service advisors name but he deserves a 10/10 if you look it up. Appt was Friday Feb 22 at noon. More

Horrible Servive department When I take my vehicle to a dealership for maintenance I expect quality service. My last two visits consisted of poor workmanship by your technicians When I take my vehicle to a dealership for maintenance I expect quality service. My last two visits consisted of poor workmanship by your technicians, and one had a label of master technician!! And then the poor service continued with the service writer. To cover for the technician your service writer tried to sell me a line that oil leakage after an oil change is very common. I have owned many different makes and model vehicles and this is not common! After I informed him I was not happy with the service and my survey would show, he stated I could not do that to him! Your service department needs a complete over haul. Customer service is not the focus! I am never greeted, just told to wait in a line, never updated on the vehicle, and trying to call the service department is impossible! More