Community Honda
Orland Park, IL
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Good experience First time buying a car. Knew what I wanted, community Honda worked with me and made the overall experience enjoyable. I would recommend this dealersh First time buying a car. Knew what I wanted, community Honda worked with me and made the overall experience enjoyable. I would recommend this dealership to anyone who wants to buy a reliable car from a trustworthy business. More
Professional Needed a check on my electrical system for my new CRV, because of difficulty starting. Same day service, replaced battery on warranty and washed car. Needed a check on my electrical system for my new CRV, because of difficulty starting. Same day service, replaced battery on warranty and washed car. Courteous, professional interaction from reception to pick up. Definitely impressed! More
Very efficient I made an appointment and I was taken in as soon as I got there they answered all my questions and service my car faster than they said my time would I made an appointment and I was taken in as soon as I got there they answered all my questions and service my car faster than they said my time would be I was very happy with the service More
What an enjoyable experience From start to finish this is one of the best car buying experiences I've ever had. Frank was more than accommodating with our schedules and our demand From start to finish this is one of the best car buying experiences I've ever had. Frank was more than accommodating with our schedules and our demands for the new vehicle the Honda Odyssey that we wanted. He gave such great insight as to the additional features and other add-ons for our car and customized a perfectly for us. We would totally buy our next new car here as well! More
Very Poor Service I have a 2016 CR-V with just over 40,000 current miles. All of my service, up to date according to service manual, has been done by Community Honda. T I have a 2016 CR-V with just over 40,000 current miles. All of my service, up to date according to service manual, has been done by Community Honda. Two months ago I had to start jump starting my vehicle. Upon checking the battery myself, I found two dry cells. I filled battery and it worked for a couple weeks, until I parked vehicle in garage, and went to Florida. My wife had to fly home due to family emergency and upon going out to car to take it to hospital, it wouldn't start. I had my brother replace the battery late at night because vehicle was needed. I went to Honda to get reimbursed and learned that battery was only warranted for 3 years or 36,000 miles. I was told by service adviser, who apparently thinks I'm an idiot, that batteries only last about three years because of all the electronics in the vehicle. xx! A new "Honda" battery is warranted for 100 months. Why then, do they not use those batteries in new vehicles? I shouldn't have to replace a batter less than 3 years old!!! My last service, oil change and tire rotation, plus recommended service, resulted in a 3 hour wait because they lost my keys. Upon returning home I discovered that four of five lug nuts on one tire were missing, all the others (on all wheels) were only hand tight, and the hood was not competency closed. For one reason or another, none of them my fault, I have yet to get my car washed during service even though I was told when buying car that I could get it washed anytime. Apparently not! More
Great experience I pulled up for an oil change and tire rotation with 5 kids in the back. Everyone was incredibly accommodating. The service was prompt and the price w I pulled up for an oil change and tire rotation with 5 kids in the back. Everyone was incredibly accommodating. The service was prompt and the price was right. Thank you Bobby for all your help! More
Another great purchase from Community I have bought a couple cars from Community Honda and always deal with Wayne and Ryan. Very easy to deal with and go out of their way to make sure I g I have bought a couple cars from Community Honda and always deal with Wayne and Ryan. Very easy to deal with and go out of their way to make sure I get exactly what I want. It’s the place to go if you are looking to buy a Honda. More
2019 Honda CR-V purchase I was very pleased with my car buying experience at Community Honda. I stopped in just make a quick comparison of the HRV and CRV and John offered to I was very pleased with my car buying experience at Community Honda. I stopped in just make a quick comparison of the HRV and CRV and John offered to take me for a test drive even though they were closing in 15 minutes. When I came back John and all the staff were very friendly and I did not feel pressured. Great experience overall and I love my new CRV! More
Some issues with service. I brought my car in for a recall repair & 2 minor issues. When I was driving home, I saw that one issue with lane assist was not repaired & there was I brought my car in for a recall repair & 2 minor issues. When I was driving home, I saw that one issue with lane assist was not repaired & there was a loud noise in the engine. I had to return to the dealership. The response from the service manager, Bob, was terrific. He listened to my concerns, gave me a loner car & the next day my car was fully repaired. What could have been a negative experience, having to come back, was handled perfectly. My husband & I very impressed with this dealership. More
Made buying a car easy Salesman was very helpful and knowledgeable made the experience of buying a car easy. This is the third car we have bought at this dealership. Salesman was very helpful and knowledgeable made the experience of buying a car easy. This is the third car we have bought at this dealership. More