Community Honda

Finally Done🎉 After numerous attempts to have items fixed on my vehicle, they have done it. When I made the 9am appointment I was skeptical as this was the first t After numerous attempts to have items fixed on my vehicle, they have done it. When I made the 9am appointment I was skeptical as this was the first time they didn’t have me leave the car and give me a loaner. I was told it would only take and hour. When I checked in I let Bill Savage, the Service Advisor who took care of me, know that I had to be in Lombard by 11:15 and I was told the service would only take an hour. He said he would let the technicians know. Shortly after the hour had passed I went to him to see how much longer it might take and he was already working on my paperwork and handed me my keys and told me I could go before he finished up. All is well. Only complaint is that, again it was a wait to be checked in as there was only one service advisor inside. Bill had come in from garage to take care of me. More

Used Car Car that I loved was totaled in an accident. Was able to purchase the same car. Very pleased with the car and the service I received. Car that I loved was totaled in an accident. Was able to purchase the same car. Very pleased with the car and the service I received. More

Excellent Quick professional service. I was notified when the wirk was completed. My car was completed sooner than the estimated time. The cashiee was effici Quick professional service. I was notified when the wirk was completed. My car was completed sooner than the estimated time. The cashiee was efficient and professional. More

I had to go in for a recall I was very disappointed That I was not informed until I showed up there that I was going to get my oil drained, and a week before that I got an oil c I was very disappointed That I was not informed until I showed up there that I was going to get my oil drained, and a week before that I got an oil change! I would not have threw away $50 if I knew that ahead. Of time!! The man at the service center talked like it was on the recall sheet and it was not! I even gave him back the sheet to read for himself, and he couldn’t find it listed either . If it was I would not have done that and wasted my money! I would appreciate a free oil change for synthetic oil at a later date , since you drained my brand new oil that I received a week before that , and I was not informed! Not To impressed with Honda and how you handle your recall letters! It was also a nasty letter! More

Maintenance of my car I spent 2000 dollars and had to scrape my car I wish your tech are much knowledgeable they should have told me before i spent for the service I spent 2000 dollars and had to scrape my car I wish your tech are much knowledgeable they should have told me before i spent for the service More

Every visit for service is a nightmare Just don't use this dealership for service. If you do make sure you go about your day because it takes them the whole day to complete any job. I can g Just don't use this dealership for service. If you do make sure you go about your day because it takes them the whole day to complete any job. I can get specific but it isn't worth my time. More

Community honda Always been a fan of community Honda they have always done a amazing job when they work on my car. Thank you guys for a great service department Always been a fan of community Honda they have always done a amazing job when they work on my car. Thank you guys for a great service department More

Good service done in a timely fashion! And at a fair price, can’t ask more than that! Have had my 2018 Fit in for both oil changes so far. And at a fair price, can’t ask more than that! Have had my 2018 Fit in for both oil changes so far. More

I have bought and leased four cars from Community Honda. Frank Cleveland is the reason we return to Community Honda. He makes the entire purchasing and or leasing experience hassle free and actually pleasan Frank Cleveland is the reason we return to Community Honda. He makes the entire purchasing and or leasing experience hassle free and actually pleasant! Thank you! More

Service advisor Terrible customer service,was very rude in explaining the service. Instead of being appologetic for dealership inatalling faulty battery try to blame Terrible customer service,was very rude in explaining the service. Instead of being appologetic for dealership inatalling faulty battery try to blame it on me. It took 2.5 hours to replace battary that had full warranty. I think your dealership should treat customers better and conduct quicker service especially when the appointment was scheduled and service repair was due to dealership installin faulty parts. You should stand by the quality of service and parts you install. More