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Concordville Subaru

Glen Mills, PA

4.9
3,332 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,332 reviews

February 03, 2022

Polite, keep you informed as to progress , clean waiting area. Informed of costs & information if a problem is identified. More

by Tori0949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Feb 04, 2022 -

Concordville Subaru responded

Hi, Tori0949! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 03, 2022

Service folks are professional, friendly and prompt. Only complaint I have is that after the vehicle is washed, it is not wiped down by a human being. At least do the glass! More

by JSSENDEK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Feb 04, 2022 -

Concordville Subaru responded

JSSENDEK1, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

February 03, 2022

My agent Melissa McElwee Was knowledgeable, professional and friendly. I was informed of updates and given information that ended up saving me time and money. I recommend this agent and dealership. More

by RAGU59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Concordville Subaru responded

Hi, RAGU59! Thank you for the 5-star review. We're happy to hear that working with Melissa earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

February 03, 2022

The service was very, very, , very, very, very, very, very, very, very, very , very good. I’ll come back the next time I need service. More

by MARKJMICHENER
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Feb 04, 2022 -

Concordville Subaru responded

Hi, MARKJMICHENER! Thank you for the stellar review. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

February 03, 2022

I love the service center at Concordville Subaru! They always explain exactly what they are doing and why, they tell me how much it will cost, and they call if something unexpected pops up to get my appro More

by HIDBURCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Concordville Subaru responded

Hi, HIDBURCH! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 02, 2022

Polite competent clean available prompt thorough responsive kind knowledge nice conversive snacks coffee water tea teamwork The end my fingers are tired!!!!!!! More

by CAROLBOCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Feb 03, 2022 -

Concordville Subaru responded

Hi, CAROLBOCC! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 02, 2022

Service was efficient and friendly. The waiting room is comfortable with coffee, snacks and WiFi. The service manager communicates with via text so you get updates efficiently. Useful if you leave the deal More

by TallBrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Concordville Subaru responded

Hi, TallBrot! Thank you for the 5-star review. We're happy that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

Feb 03, 2022 -

TallBrot responded

Moe you're welcome. Only fly in the ointment was no car wash of the car. Was there for a State Inspection.

February 02, 2022

Great experience, found me the car I was looking for. Very accommodating and nice to work with. Would recommend and continue doing business with them. More

by SMSIMPSON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Concordville Subaru responded

Hi, SMSIMPSON0! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again in the future. Have a great day! Sincerely, Moe Laraki, General Manager

February 01, 2022

Superior service as well customer service consultants - car wash not working due to freezing temps. Told to stop by anytime for free wash once temps warmed up. More

by HELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Zach Catrambone
Feb 02, 2022 -

Concordville Subaru responded

HELEN, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

February 01, 2022

Bill was extremely helpful from the very first time we met him, and there was absolutely no pressure that was applied for us to make a decision to buy a vehicle. We have been contacted by the service depa More

by tsgtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Concordville Subaru responded

Hi, tsgtz! Thank you for the stellar review and for sharing this lovely photo with us. We're happy to hear that working with Bill earned us your recommendation. Congratulations on your new car, and we hope you enjoy the ride! Sincerely, Moe Laraki, General Manager

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