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Concordville Subaru

Glen Mills, PA

4.9
3,322 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,322 reviews

September 24, 2021

Normally they offer good service. This time was not a great experience. I scheduled ahead, dropped my car off the night before. But my car wasn't touched until late afternoon because they put the walk in More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 07, 2021 -

Concordville Subaru responded

SH, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki - General Manager

September 24, 2021

Carfax told me that Concordville paid 22,000.00 for my car, not 20,000.00! More

by TREEHOUSE231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Concordville Subaru responded

TREEHOUSE231, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Moe Laraki - General Manager

September 24, 2021

A well organized and competent service center always willing to listen and help. Nice folks to deal with. More

by brook117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, brook117! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a great day! - Moe Laraki - General Manager

September 24, 2021

I recently had my car inspected. I was told it would take 90 minutes. Ninety minutes later it was finished. The service was explained to me. I received a free car wash and I was on my way. Everything was ver More

by MPREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, MPREED! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Moe Laraki - General Manager

September 24, 2021

Good experience! Melissa was very helpful and was able to get everything I needed looked at and even got my inspection done though it was not originally scheduled for it. More

by CAITLIN.MARIE.CONWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, CAITLIN.MARIE.CONWAY! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 23, 2021

The service person was prepared for me, inquired as to any issues and kept me informed as to where my vehicle stood in terms of completion. Explained the bill and asked if I was satisfied. More

by cfk904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Sep 24, 2021 -

Concordville Subaru responded

Hi, cfk904! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Moe Laraki - General Manager

September 23, 2021

Came in on Monday and you had ordered the wrong part so had to come back on Tuesday. I was offered to leave my car and use a loner but declined. Install time was shorter than estimated and it was done und More

by Joe122
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Sep 23, 2021 -

Concordville Subaru responded

Hi, Joe122! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 23, 2021

Friendly and professional. He takes time to explain the iPhone setup and connection to the Forester, This our 8 year and third car with Concorville Subaru, More

by LTCLEE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 24, 2021 -

Concordville Subaru responded

Hi, LTCLEE5! Thank you for the 5-star review, and thank you for continuing to choose Concordville Subaru. Your loyalty and trust over 8 years and 3 cars mean the world to us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 23, 2021

They were friendly, timely, and thorough. They walked me through every step of the process. More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Lauren Scannapieco
Sep 24, 2021 -

Concordville Subaru responded

Hi, Anthony! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 23, 2021

Great car buying experience. It’s my first Subaru! Anthony is a great sales rep. We negotiated a fair price & he made the ordering process easy. Everyone I dealt with at this dealership on the phone & More

by cward1531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
Sep 24, 2021 -

Concordville Subaru responded

Hi, cward1531! Thank you for the stellar rating, and congratulations on your new Subaru! We're happy to hear that working with Anthony elevated your experience with us. We hope to work with you again in the future. Have a great day! - Moe Laraki - General Manager

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