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Concordville Subaru

Glen Mills, PA

4.9
3,335 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,335 reviews

August 14, 2021

Fast, efficient service. No complaints about service on vehicle. Please enforce mask wearing among customers if you do not have loaner cars available. I have young kids who can’t get vaccinated, and it More

by KATHARINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

KATHARINE, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 14, 2021

Melissa made the whole thing easy and pleasant,I was there for recalls and even though they found I needed a fuel service there was no pressure to get the work done right then and there More

by paturb07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the glowing review, paturb07! We're happy to hear that working with Melissa led to a 5-star experience with us. Please let us know if there's anything else we can help you with. Take care!

August 14, 2021

Work staff courteous, and kept me up to date as work on vehicle. Did not have a long wait. Pleasant experience. Will bring my vehicle to this location again for next service More

by bjoy1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the glowing review, bjoy1221! We're delighted to hear that your positive experience with us earned us your loyalty and trust. We hope to see you again soon!

August 14, 2021

Melissa was great! She was kind, thoughtful, prompt and transparent. I needed four new tires and she gave me a great and honest recommendation. Thanks! More

by heidi.hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, heidi.hayden! We're happy to hear that working with Melissa led to such a positive experience. Please let us know if there's anything else we can help you with. Have a great day!

August 14, 2021

Had an excellent experience with Matt! Everything went so smooth from the get go!! I will definitely recommend future friends and family to go to Concordville Subaru!! More

by Amb61611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fitzgerald
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, Amb61611! We're happy to hear that working with Matt earned us your recommendation. We look forward to working with you again soon. Safe travels!

August 13, 2021

Excellent service, accommodating to the clients, comfortable waiting areas. They are willing to work with the customer as far as I time of appointment and adding service items. Washed the car inside More

by SCOOP888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, SCOOP888! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care!

August 13, 2021

I love Concordville Subaru! They all go above and beyond. Shout out to Ken...last time in for an oil change/inspection, I suddenly realized I mistakenly left my dog outside and was worried she would run away More

by JOELLEN510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the high rating, JOELLEN510! We're happy to hear that working with Ken elevated your experience with us especially with checking on your dog and helping you out during your grocery trip. Please let us know if there's anything else we can help you with. Have a great day!

August 13, 2021

Staff was courteous: work was completed within the specified timeframe and to my satisfaction. My car was waiting for me only a few steps from the service center entrance. More

by idur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, idur! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit with us. Have a great day!

August 13, 2021

Everyone was great and my service was finished under the estimated time. Value seems appropriate but this is my first car so I do not have a lot to co pare it to. More

by masona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 16, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, masona! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Take care!

August 13, 2021

Dealership is friendly, thorough and efficient. Always friendly and pleasant when I called or visit customer service and service department. I have always had a good experience and prompt return calls. More

by sherrythomas959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Subaru responded

Hi, sherrythomas959! Thank you for the stellar review. We're happy to hear that you've had consistently positive experiences with us. We look forward to working with you again soon. Safe travels!

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