Back

Concordville Subaru

Glen Mills, PA

4.9
3,371 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
Contact Dealership

1713 Wilmington West Chester Pike

Glen Mills, PA

19342

Directions

By Type

Showing 3,371 reviews

August 26, 2021

Melissa is amazing. I have worked With for about 5 years. Some details of the work got missed but they usually do. Not detail oriented More

by Doug Meis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Concordville Subaru responded

Doug Meis, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 26, 2021

Customer service specialists are pleasant and courteous along with knowledgeable. I have never had a bad experience. They earned my trust early on with their professionalism. More

by KSMITH513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, KSMITH513! Your loyalty and trust mean the world to us. We look forward to your next visit. Take care!

August 25, 2021

The atmosphere is always engaging. Someone is always ready to lift the glass doors to admit me. The staff that ask the purpose of the visit are cheery and want to be sure all my concerns are addressed. More

by JHKAMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 26, 2021 -

Concordville Subaru responded

Thank you for the high rating, JHKAMAND! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 25, 2021

The service team was great. They called me to update on the status of my car. The shuttle was on time and friendly. Was greeted as soon as I walked in. More

by christic09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 26, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, christic09! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day!

August 24, 2021

Great crew! Every one was helpful and pleasant. From the time I drove in til I picked it up all cleaned the service was excellent. More

by JWHAMILL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the stellar review, JWHAMILL3! We're happy to hear that you had such a positive experience with us. We hope to work with you again soon. Have a great day!

August 24, 2021

Melissa answered all of my questions about my concerns. She showed me codes I expressed concerns about and documented them. Service was done in a timely manner. Very pleased More

by RBEACH88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the stellar review, RBEACH88! We're happy to hear that working with Melissa elevated your experience with us. Please let us know if there's anything else we can help you with. Safe travels!

August 24, 2021

Professional and friendly! Always a smooth experience! You should not require a 25 word min…I’ve tried 10’times to send a nice note More

by MELISSACUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the high rating, MELISSACUNNINGHAM! We're delighted to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a wonderful day!

August 24, 2021

The moment I walked into the dealership and was met by the general sales manager I knew it would be a pleasant experience. After a warm welcoming I was handed off to a salesman, Anthony, who did a tremend More

by robydoby04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Widdis, Internet and I just don’t recall the GMs name but thank you
Aug 25, 2021 -

Concordville Subaru responded

Hi, robydoby04! Thank you for the detailed 5-star review. We're delighted to hear that working with Anthony elevated your shopping experience with us. Congratulations on your new car, and we hope you enjoy the ride!

August 23, 2021

Timely service, with a friendly staff who cares about doing the job right. They were helpful in ensuring I didn’t need to pay for needless repairs, just what truly needed attention. More

by CJWWOODCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 24, 2021 -

Concordville Subaru responded

Hi, CJWWOODCOCK! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope you have a wonderful day. Safe travels!

August 23, 2021

Very friendly helpful staff greets you as you arrive. Quite attentive to concerns you might have. Updates given if time is excessive. Exit information is always complete. Any questions you might have are More

by MYERSCM1410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 24, 2021 -

Concordville Subaru responded

Thank you for the high rating, MYERSCM1410! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Take care!

...
271
...