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Concordville Subaru

Glen Mills, PA

4.9
3,336 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,336 reviews

August 12, 2021

Great people with a total customer focus. Place has a family atmosphere. Approach is consultative with clear options on the table. Work done in an efficient and timely manner. More

by CCOOLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the kind words and positive review, CCOOLAHAN! Please let us know if there's anything else we can help you with, and we'll be happy to assist. Take care!

August 12, 2021

Great service, wonderful and courteous personnel. It is always a pleasure interacting with Concordville Subaru personnel. It's like a family reunion all thre time More

by JBALLERNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone
Aug 13, 2021 -

Concordville Subaru responded

Hi, JBALLERNO! Thank you for the stellar review. We're delighted to hear that you've had consistently positive experiences with us. Have an awesome day!

August 12, 2021

I have experienced wonderful and convenient service each and every time I have visited Concordville Subaru since I have owned my Subaru Forester. They are the very best! More

by LEEG451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Zach Catrambone
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, LEEG451! We're delighted to hear that you've had consistently positive experiences with us. We hope to work with you again soon!

August 12, 2021

Mark explained my service needs and all went well. I appreciated the ride back and forth to my home I also had extended warranty information explained to me at this time More

by carol.wareikis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another Mark to drive me home He was very courteous
Aug 13, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, carol.wareikis! We're happy to hear that working with Mark elevated your experience with us. Have a great day!

August 12, 2021

Friendly and professional. Excellent customer service. Bill was incredibly patient and helpful as we looked at several models before purchasing a 2018 Legacy. I would highly recommend to anyone. More

by TIM.JOHNSON302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
Aug 13, 2021 -

Concordville Subaru responded

Hi, TIM.JOHNSON302! Thank you for the stellar review, and congratulations on your new 2018 Legacy. We're happy to hear that working with Bill led to your recommendation. We look forward to your next visit. Till then, we hope you enjoy your new ride!

August 11, 2021

Good and friendly service manager, good communication on what was needed and time required, got out of there when I expected and repairs seem to be done well. More

by BB
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Concordville Subaru responded

Hi, BB! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a good day!

August 11, 2021

We are always very pleased with the professionalism and service at Concord. This Forester is our 5th Subaru and this is the best dealership in the area. More

by Jamme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, John Boruk
Aug 12, 2021 -

Concordville Subaru responded

Hi, Jamme! Thank you for continuing to choose Concordville Subaru. Your loyalty and trust mean the world to us. Congratulations on your 5th Subaru, and we hope to work with you again soon!

August 10, 2021

The Sales team is great but I was extremely disappointed with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t o More

by JAGLAUDEL
Recommend Dealer
No
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Concordville Subaru responded

JAGLAUDEL, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

August 10, 2021

Melissa was such a great help! She knew her stuff and made sure I knew too! Very kind and helpful, made sure I was comfortable with every step. More

by Katluc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Concordville Subaru responded

Thank you for the high rating, Katluc3! Melissa is a valued member of the team, and we'll sure share this positive review with her. Please let us know if there's anything else we can help you with. Have a great day!

August 10, 2021

Fantastic experience getting into a new Subaru Outback Wilderness edition. Bill and the whole crew at Concordville Subaru were outstanding. We love the new car! More

by GDRIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., Bill Betzner
Aug 11, 2021 -

Concordville Subaru responded

Congratulations on your new Subaru Outback Wilderness Edition, GDRIII! We're happy to hear that working with Bill elevated your shopping experience with us. We look forward to your next visit. Till then, we hope you enjoy your new ride!

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