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Concordville Subaru

Glen Mills, PA

4.9
3,372 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,372 reviews

August 08, 2021

Nice dealership. Friendly staff, not over bearing pushy sales. Informative and helpful. The Forester really sold itself. I drove 6 different cars in one day, all different makes. The Forester was my top More

by cooper0425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Salman
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, cooper0425, and congratulations on your new Forester! Please let us know if there's anything else we could help you with, and we will be very happy to assist!

August 08, 2021

The dealership is always accommodating for service issues. I had the tire pressure light go on, needed an oil change, and an inspection and was out in an hour. Always very prompt and courteous and pro More

by pgkaz6244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, pgkaz! We're delighted to hear that you left the dealership satisfied with our services. We hope to see you again soon!

August 08, 2021

Quick, thorough, friendly. Always take car on time and keep you informed along the way. Very happy with this dealership from purchase through maintenance. Thank you!! More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the high rating, nancy! We're happy to hear that you've had positive experiences with us. Safe travels!

August 08, 2021

They were fast an friendly. They even lend me car for the day. My wife an I will be coming back for year to come an will let are friends and family know about subaru More

by kaitlynoruska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, kaitlynoruska! We're happy to hear that your positive experience with us led to your recommendation. We look forward to your next visit. Have a great day!

August 08, 2021

Helpful, patient, courteous and knowledgeable sales force. Went above and beyond to make the entire experience comfortable. Excellent response time too all my questions and needs. More

by djkearney3187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, djkearny3187! We're happy to hear that you left the dealership satisfied with our services. Have a great day!

August 07, 2021

Always excellent service here, knowledgeable professional staff and technicians, who care for your safety. They give good estimates, I came in with an emergency service issue on my Subaru Forester, they imme More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, M! We're happy to hear that we were able to help out with your Subaru Forester. Melissa, Lewis, and Taylor are valuable members of the team, and we'll definitely share this glowing review with them. We hope to work with you again soon!

August 07, 2021

Melissa is outstanding - she’s respectful and doesn’t ever discount my concerns. The service technicians did a great job, as always. Highly recommend this dealership. More

by clhr6red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Hi, clhr6red! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us and earned us your recommendation. Have a great day!

August 07, 2021

Ken answered all questions asked, he explained what was going on with the car. The staff was friendly and responsive. Ken took his time and did not rush More

by marlynnhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the stellar review, marlynnhall! We're happy to hear that working with Ken led to such a positive experience. We hope to work with you again soon!

August 07, 2021

I went in for a nail in my tire. This was fixed, but the service person told me they had seen evidence of an "impact" on my rear bumper. Mind you, my car has never been in an accident. I asked to be More

by KAREN_BIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Cooper
Aug 09, 2021 -

Concordville Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

August 06, 2021

Professional courteous efficient staff. Spacious waiting area. Enjoyable music helped pass the time. Knowledgeable service advisor recommends necessary service and when. Car wash. Text updates. More

by Jacqueline E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Aug 09, 2021 -

Concordville Subaru responded

Hi, Jacqualine E.! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

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