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Concordville Subaru

Glen Mills, PA

4.9
3,510 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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Today: 9:00 AM - 8:00 PM Closed Now
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,510 reviews

August 23, 2021

Great service. I think the Subaru Corp. should have paid for the problem with the ignition since this is a common problem with these cars. However, I this is a great place for service. More

by LND49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Aug 23, 2021 -

Concordville Subaru responded

LND49, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 22, 2021

The service team was very kind and efficient. I had a day ahead of me and they were able to get me serviced quickly. Thank you More

by FROGGYADVOCATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Aug 23, 2021 -

Concordville Subaru responded

Hi, FROGGYADVOCATE! Thank you for taking the time to leave us a positive review. We're happy to hear that working with the team led to a quick and efficient experience. Have a great day!

August 22, 2021

Good excellent ok prima good 👍🏻 good super helpful well done 👍🏻 efficient clean friendly timely service prompt cheerful super duper will be back ! Good service 25! More

by DANIELSLCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Hi, DANIELSLCM! Thank you for the stellar review. We're happy to hear that you had a positive experience with our services. Please let us know if there's anything else we can help you with. Have a great day!

Aug 23, 2021 -

DANIELSLCM responded

Your welcome.

Aug 23, 2021 -

DANIELSLCM responded

Your very welcome!

August 22, 2021

Good work, honest assessments, and no pressure to "fix more" than what is necessary right now. I never feel pressured, mansplained, or like I'm being "sold" constantly. Friendly, caring staff, comforta More

by babirmingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the high rating, babirmingham! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 22, 2021

Great experience at Concordville Subaru. Sales rep Rich Allen was very patient. No pressure. Answered all of our questions as we test drove several models. Ended up with a Subaru Forester. A very pleasant More

by ljfcrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Allen
Aug 23, 2021 -

Concordville Subaru responded

Hi, ljfcrr! Thank you for the high rating. We're happy to hear that working with Rich elevated your shopping experience with us. Congratulations on your new Subaru Forester, and we hope you enjoy the ride!

August 21, 2021

I have pulled into this dealership twice in the past month without an appointment. Each time I have been taken promptly and with a smile. The second time all of the car was checked and the car was was More

by flictoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Hi, flictoe! Thank you for the 5-star review. We're happy to hear that you've had positive experiences with our services. Have a wonderful day!

August 21, 2021

I had to take in my car for a recall. Device was great, started work quickly finished before the time the told me to expect. More

by MAD365247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, MAD365247! We're happy to hear that you left the dealership satisfied with our services. Should you have any further inquiries, please do not hesitate to give us a call at the dealership. Take care!

August 21, 2021

I had a lot of problems with my car. There was a huge problem with my car, the problem was with my transmission. But with the help of Melissa and Ken the problem was taken care of. Best dealership I eve More

by ASHOK13ANITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager , Ken Cooper
Aug 23, 2021 -

Concordville Subaru responded

Hi, ASHOK13ANITA! Thank you for the stellar review. We're happy to hear that Melissa and Ken were able to identify and solve the issue with your vehicle. Please let us know if there's anything else we can help you with. Safe travels!

August 21, 2021

Everyone is very accommodating and do their best to make you feel comfortable. The techs are knowledgable in servicing the cars! When recalls come they are handled. More

by J. Bonnie Rhodes
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Aug 23, 2021 -

Concordville Subaru responded

Hi, J. Bonnie Rhodes! Thank you for taking the time to leave us a positive review. We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 21, 2021

The service experience was very smooth and organized. The technicians guided your car in safely. The team members that checked you in were thorough, kind and professional. They treated my vehicle with respec More

by THOPKINS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Salman
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the high rating, THOPKINS20! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a good day!

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