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Concordville Subaru

Glen Mills, PA

4.9
3,372 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,372 reviews

May 23, 2021

Cordial, clear and efficient staff. Matt F was responsive to my questions. John and Melissa provided helpful and clear recommendations regarding service options for my vehicle. More

by caamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., John Brennan, Matt Fitzgerald
May 24, 2021 -

Concordville Subaru responded

caamp, thank you for the good rating. If there is anything else we can assist with, please give us a call.

May 23, 2021

The folks here keep things simple and communicate really well. They offer fast and friendly service... folks do a good job keeping outback running — thanks More

by JON.AXELSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, JON.AXELSSON! We look forward to seeing you at Concordville Subaru again soon!

May 23, 2021

I came in to test drive a Subaru, and noticed a screw in one of my tires earlier that day. The service department fit me in, pulled the screw and washed my car while I was on my test drive, and had me back More

by Brandon R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Allen, Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 24, 2021 -

Concordville Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, Brandon R!

May 23, 2021

Honest Quick & easy servicePoliteThey make you feel Honest Quick & easy service Polite They make you feel like family and not just another customer. Myself and my family, and friends having been buy More

by MDINGLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 24, 2021 -

Concordville Subaru responded

Thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2021

This is the 4th car I’ve gotten at this dealership. I’ve always been treated fairly and respectfully. No games. Jill Quale is very knowledgeable and personable. More

by LoveMySubarus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5 star rating and positive feedback. It's always great to hear when Jill has yet again provided great service. Thanks again!

May 22, 2021

Since I’ve had a Subaru,I have used the service department exclusively. No matter who I speak to, they are always kind and very professional More

by PASTERNACKPEACHIE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
May 24, 2021 -

Concordville Subaru responded

Hi PASTERNACKPEACHIE7, thank you for your high star rating. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2021

The dealership is always quick and fair when it comes to servicing our WRX. I have great confidence in the staff and like the fact I see most of the same people in every visit. Thanks for making Concordvill More

by jason.kunicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

jason.kunicky, thank you so much for your feedback! Our team will be very happy to hear about your kind words! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2021

The technician was so friendly and helpful. He went over what was done in detail and apologized for a short delay because of a printer issue. I felt very valued as a customer. Great job concordville! More

by KENT266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
May 24, 2021 -

Concordville Subaru responded

Thank you for your kind words and positive feedback, KENT266! We are happy to hear that our team was able to provide you with quick service. Safe travels!

May 21, 2021

Always a pleasure. Fast professional and friendly. Looking forward to putting covid behind us and having the coffee bar reopen! I'm sure I'm not the only one that misses that! More

by jsmomof2
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
May 24, 2021 -

Concordville Subaru responded

jsmomof2, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2021

It was new, they had what I wanted, our salesman was good. My only critique would be that it took 4 hours to get a trade-in and sale done. (We had experienced that same time at another dealer on anoth More

by CFNELS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Allen
May 24, 2021 -

Concordville Subaru responded

Hi CFNELS, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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