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Concordville Subaru

Glen Mills, PA

4.9
3,371 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,371 reviews

May 10, 2021

John Brennan was awesome! His customer service skills & ability to help with my concerns makes me want to come back to Concordville again! Thank you John! More

by David Copernico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
May 11, 2021 -

Concordville Subaru responded

Thank you for the great review! We're thrilled to hear that you had a great experience with John. If you have any further questions or concerns please let us know. We hope to see you again!

May 09, 2021

The salesman made us few valuable as soon as we walked into the facility. He also listen to our needs and accommodate us as best as we could More

by rayrosado63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

Thank you, rayrosado63! We appreciate your feedback.

May 09, 2021

Great job quick and easy. I’m glad that I chose them as my service dealer. Have an excellent process. I’ll be back again to have my car serviced here. More

by JAYHUMMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 10, 2021 -

Concordville Subaru responded

Thank you for leaving us a 5 star review & for choosing Concordville Subaru. Have a great day!

May 09, 2021

Friendly and courteous. Dropped my 2018 Crosstrek off Friendly and courteous. Dropped my 2018 Crosstrek off Wednesday for maintenance and a much needed Detail. Melissa got me in a nice new loaner, so I More

by JUDYSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

JUDYSTERN, thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help.

May 09, 2021

I am very pleased with the service that I received. I am treated with respect. My car was done in a reasonable time frame. Awesome car and service! More

by bouncyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
May 10, 2021 -

Concordville Subaru responded

bouncyy, thank you for your feedback! We are glad you had a great experience at Concordville Subaru. Our team is always happy to assist!

May 09, 2021

Excellent attention to customer service needs. He offered services to be completed that ultimately saved me time. He was professional and very personable. I would recommend. More

by manorlords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

Thank you for recommending Concordville Subaru, manorlords.

May 08, 2021

They were very courteous and responded quickly. I did have issues with the phone but they went out of their way to contact me when I reached out via on line chat. More

by MICHELE.FRANCIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Lauren Scannapieco
May 10, 2021 -

Concordville Subaru responded

MICHELE.FRANCIS, thank you for the positive feedback! We are happy to know that you had a good experience with us. We value your business at Concordville Subaru and we hope to work with you again in the future.

May 08, 2021

This service department is the best! They told me I needed some repair work on my muffler, they gave me an estimated price, which I was fine with. When I took it in, they found out they could fix it fo More

by MORRISON214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

We appreciate this marvelous 5-stars, MORRISON214! Our team will be delighted to hear your kind words. Thank you for choosing Concordville Subaru.

May 08, 2021

Overall happy but was told the problem that I returned for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was relat More

by alananess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Concordville Subaru responded

alananess, we strive for 100% customer satisfaction and surely missed the mark here. We are sorry to hear you were not 100% satisfied with your last service visit. Your opinion is very important to us as well as your business. We look forward to earning your business again in the future.

May 08, 2021

18,000 mile service. I drive 40 minutes to get to this dealership for service- well worth the trip. Work done in 40 minutes- will be returning! More

by KLOCKNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
May 10, 2021 -

Concordville Subaru responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day, KLOCKNB!

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