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Concordville Subaru - Service Center

Glen Mills, PA

4.7
1,925 Reviews

1,925 Reviews of Concordville Subaru - Service Center

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January 16, 2022

Service is ALWAYS courteous, explaining things and timings in detail and ice never experienced any work that wasn't done correctly the first time. More

by JERRYBGOODMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, JERRYBGOODMAN! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 16, 2022

Heard the tech who took my car do a pull in it, hard to hide it when I have a loud exhaust. Didn’t know why he even took it on the road since I was just there for an inspection and an oil change. Seemed t More

by crowleycait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

crowleycait, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

crowleycait responded

Please look into the tech who joy rided and unplugged my cam :)

January 15, 2022

What a wonderful person! Melissa was very caring about the situation with our car which had been in an accident. Her communication was outstanding-love the ability to text back and forth. She is an incr More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, amy! Thank you for the 5-star rating. We're happy to hear that working with Melissa led to such an extraordinary experience. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 15, 2022

I've been customer for years always treated with respect and honesty can't imagine going anywhere else. MELISSA MCELWEE is excellent.. More

by Pitz20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, Pitz20@outlook.com! Thank you for the 5-star rating. We're delighted to hear that working with Melissa elevated your experience with us. Your loyalty and trust mean the world! Safe travels! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

Pitz20 responded

If you every decide to do ad for long standing customer with original Concordville purchased older Forster let me know.

January 15, 2022

Melissa was very courteous, and explained everything to me. Very short wait time. Great service! More

by GOODNANNY956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, GOODNANNY956! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. Have a wonderful day! Sincerely, Moe Laraki, General Manager

January 15, 2022

Service the best I’ve ever dealt withSj Gerber Service the best I’ve ever dealt with Sj Gerber 610-955-6522 sjgerber1@verizon.net More

by SJ Geeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jones, Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Jan 17, 2022 -

Concordville Subaru responded

Hi, SJ Geeber! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

SJ Geeber responded

Your service dept. made the decision to lease easy. All personnel are the best

January 14, 2022

Service dept. is one of the best ones I have ever dealt with. Service staff are very pleasant and helpful. Never have to wait to get waited on. Service is very prompt, and they do a great job. They make t More

by FOURTAILSUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jan 14, 2022 -

Concordville Subaru responded

Hi, FOURTAILSUP! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 14, 2022

Good service with my oil change and tires rotated. The service representative could not have been more helpful in explaining the messages I was getting. Concordville Subaru continues to receive high mark More

by HHURTT666
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jan 17, 2022 -

Concordville Subaru responded

Hi, HHURTT666! Thank you for the stellar rating. We're happy to hear that your positive experiences earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 14, 2022

The service advisor, (Ken) whom is always excellent! He is thorough, patient and very customer focused-thank you! I highly recommend Ken to help make your car safe and have a great service experience. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jan 17, 2022 -

Concordville Subaru responded

Hi, Martha! Thank you for the 5-star review. We're happy to hear that working with Ken earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 14, 2022

Always friendly. Knowledgeable. No pressure service. Why do I have to write 15 words if I do not want to? More

by JMKILLEN226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Jan 17, 2022 -

Concordville Subaru responded

Hi, JMKILLEN226! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Take care! Sincerely, Moe Laraki, General Manager

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