Back

Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

Sort by
September 09, 2021

Melissa was awesome!! She ordered a fog light bulb and casing. There was no charge this time as I had the bulb replaced 3 times More

by JSTEVENS280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Concordville Subaru responded

Hi, JSTEVENS280! Thank you for the stellar review. We're happy to hear that working with Melissa led to such a positive experience. Please let us know if there's anything else we can help you with. Safe travels!

September 08, 2021

The Dealership’s service is outstanding. The exterior of the building is beautiful. Their staff welcomes the customers as soon as they open the front door. I got my wheel alignment and saw that they also wa More

by KV_Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Sep 09, 2021 -

Concordville Subaru responded

Thank you for the stellar review, KV_Subaru! We're happy to hear that we were able to help with your alignment. Customer satisfaction is our number 1 priority. Please let us know if there's anything else we can help you with. Safe travels!

September 08, 2021

The dealer did not disclose that my left rear wheel lignite was stripped by one of Subaru’s mechanics during the prior visit after a tire rotation. I only discovered the problem through another tire c More

by davidwmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

this is my car dealership. bought it here and get it serviced here. Great staff! Reliable, Friendly, Trustworthy. Nice waiting area. Melissa, my service advisor, is awesome. thanks to all! More

by BLAIR.KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Concordville Subaru responded

Hi, BLAIR.KB! Thank you for the glowing review. Melissa is a valued member of the team, and we'll surely let her know about your kind words. Have a wonderful day!

September 08, 2021

Always courteous and thorough - love working with these people!!! Price is fair. Appreciate honesty regarding what is “really” needed versus nice to have. Will definitely return More

by HELEN A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Concordville Subaru responded

Hi, HELEN A! Thank you for the 5-star review. We're happy to hear that your stellar experience has earned us your loyalty and trust. We look forward to working with you again. Have a great day!

September 07, 2021

Once again this dealership impressed me with how they do business. They are truly customer service driven. Thanks to Anthony for setting up my appointment and to Melissa and her service team for making my v More

by robydoby04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch his name but the young man who checked me in for my appointment should be recognized as well. Very pleasant, polite and caring about my service issue.
Sep 07, 2021 -

Concordville Subaru responded

Thank you for the detailed 5-star review, robydoby04! We're happy to hear that working with Anthony and Melissa led to such a positive experience. We hope to work with you again in the future. Have a wonderful day!

September 07, 2021

Great dealership; great service professionals! They are experts at assessing and determining service requirements and potential repairs. They offer comprehensive information that allows the customer to mak More

by MCOOLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Concordville Subaru responded

Hi, MCOOLAHAN! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care!

September 07, 2021

This is the first car company that has ever put me first. The do a thorough job at what ever need attention to. They even finish with a wash. Bonus More

by CHOFFER1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 07, 2021 -

Concordville Subaru responded

Hi, CHOFFER1122! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day!

September 06, 2021

Friendliest staff! Great service! This dealership service department is excellent. Getting an appointment for service was amazing and the hours were perfect for customers who work Monday - Friday! Service on More

by LINDACIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Concordville Subaru responded

Hi, LINDACIS1! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day!

September 05, 2021

On point, on time, helpful. They have never let me down yet and I will continue to be loyal to this dealership. They’re the best around this area. More

by LDALEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Sep 07, 2021 -

Concordville Subaru responded

Hi, LDALEY6! Your loyalty and trust mean the world to us. We look forward to working with you again in the future. Have a wonderful day!

...
142
...