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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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June 09, 2021

I love everything about your service department! Every single person is so nice and so professional! Always have a smile on their faces and are so willing to help! More

by Jring2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Lauren Scannapieco, Taylor Thornton
Jun 09, 2021 -

Concordville Subaru responded

Thank you for your kind words! We're so happy that our staff helped you feel welcome and taken care of here. We appreciate your business and look forward to your next visit with us!

June 09, 2021

Always friendly & professional. Was in & out quickly. They did turn off my headlights & I had to reset my main screen which was a pain in the neck. Subaru needs to make it easier to quickly go thru scre More

by Mab13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Concordville Subaru responded

Thank you for the positive review. We appreciate your feedback and hope to be able to work with you again in the future!

June 09, 2021

I have always been accommodated here. I also get straight answers for both good news and bad. There hasn't been much bad news; the Forester is an excellent product, well looked after by this service team. More

by EDT750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jun 09, 2021 -

Concordville Subaru responded

Thank you for the 5 star review. We're happy to know our team has done a good job looking after your Forester and keeping you informed on any service it needs. Take care!

June 08, 2021

They went out of their way to resolve a problem with connecting my IPod Minni to my Outback and arranged to have my car serviced with out an appointment. More

by meljohnson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jun 09, 2021 -

Concordville Subaru responded

Thank you for the 5 star review. We're glad our team could help resolve the issue and look forward to working with you again soon.

June 08, 2021

Always courteous, upbeat and friendly. They never try to sell you a part or service you don’t need. I actually don’t mind going there😊 More

by Sgracec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Jun 08, 2021 -

Concordville Subaru responded

We appreciate the great rating, Sgracec!

June 07, 2021

As always ...able to get me in when I needed to found and fixed problem and thank God I had extended warranty so only minimally painful...took me back quickly when their was a problem with repair More

by JANDLDAGIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Concordville Subaru responded

Thank you for writing a review, JANDLDAGIT. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

June 07, 2021

Service work preformed without issue. Polite and as promised. Facility clean and well managed. Checkout was fast and efficient. Would do business there again thanks More

by JMASCIA307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Concordville Subaru responded

JMASCIA307, Thanks for taking the time to leave us a review. Take care!

June 07, 2021

The team at Concordville Subaru are unfailingly polite and responsive. This is my second Subaru and I will never buy another make of care other than Subaru. And I’ll only buy my Subarus @ Concordville Su More

by TINKTONKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 08, 2021 -

Concordville Subaru responded

TINKTONKS, we appreciate your feedback. We hope to see you again at Concordville Subaru. Take care!

June 07, 2021

Your understanding/flexibility, kind, helpful service and courtesy car availability is greatly appreciated! You guys also do a great job of clearly communicating with your customers. More

by ltymeson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Jun 08, 2021 -

Concordville Subaru responded

Thank you for the 5 star rating! We look forward to your next visit to Concordville Subaru!

June 07, 2021

Fantastic service. Very responsive. Service representative was very helpful and polite. The waiting room was very clean and comfortable. Car service was very prompt. Can was washed. More

by BRYWKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Zach Catrambone
Jun 08, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating! We look forward to seeing you at Concordville Subaru again soon!

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