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Concordville Subaru - Service Center

Glen Mills, PA

4.7
1,925 Reviews

1,925 Reviews of Concordville Subaru - Service Center

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October 26, 2022

The staff friendly and go through detail of what they did and what they recommended. Great and professional team More

by JCHUANG504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Concordville Subaru responded

Hi JCHUANG504, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

October 23, 2022

Great friendly service. Helpful and fast. Always a great experience. Thank you to the team. More

by HOLLANDDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Oct 24, 2022 -

Concordville Subaru responded

Hi HOLLANDDAVIS, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 23, 2022

It's great. Melissa is a perfect representative. Always helpful, and I consider her my guardian angel, always there to answer questions and to help. She shoul More

by HBSSWARTHMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Concordville Subaru responded

Hi HBSSWARTHMORE, Thank you for your 5-star review. We are glad to hear Melissa was helpful during your service. We hope to see you on your visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 22, 2022

Excellent customer service representative listen to my concerns made sure was aware of everything they were doing to my car. As always excellent experience. More

by denise2320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Concordville Subaru responded

Hi denise2320, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 21, 2022

I left another Subaru dealer for bad customer service. Concordville Subaru is responsive to my needs, has given excellent service: staff are genuinely friendly and helpful and go the extra mile to keep cu More

by reyes.petra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Oct 24, 2022 -

Concordville Subaru responded

Hi reyes.petra4, Thank you for your 5-star review. We are delighted to hear our team made your experience with us excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 21, 2022

Well run, with competent staff, and good outreach to remind owners of needed and recommended service. More

by QCQUINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Oct 24, 2022 -

Concordville Subaru responded

Hi QCQUINN, We appreciate you taking the time to write to us and your 5-star rating. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 19, 2022

Service & communication provided was Excellent, professional, thorough, & timely! I would recommend this service department for reasons listed. More

by Terrieljones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Terrieljones responded

Thank you for providing a great experience with excellent communication , timely responses, thorough explanations, at a reasonable price!

Oct 20, 2022 -

Concordville Subaru responded

Hi Terrieljones, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 19, 2022

The service areas was very clean. I was very happy with the service I received which made me very happy More

by maz2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Oct 20, 2022 -

Concordville Subaru responded

Hi maz2124, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 17, 2022

Service was quick and complete. The service advisor explained what needed to be done, and what the cost would be. Completely satisfied. More

by RANGER_ROACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 18, 2022 -

Concordville Subaru responded

Hi RANGER_ROACH, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 17, 2022

Awesome! Customer service is amazing. Very understanding and knowledgeable about your car and it’s needs. More

by MSAULA1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Concordville Subaru responded

Hi MSAULA1988, We appreciate your 5-star review. We are glad to hear our team made your experience excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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