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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,925 Reviews

1,925 Reviews of Concordville Subaru - Service Center

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September 15, 2022

Came in for a warranty repair - work was done faster than expected plus they did my state inspection and washed my car - very happy! More

by MONICA.STRAUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Concordville Subaru responded

Hi MONICA.STRAUSER, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 14, 2022

Used express service and waited. W I was given an accurate time it would take for service. More

by hlmking44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Concordville Subaru responded

Hi hlmking44, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

September 14, 2022

Friendly, efficient and excellent work! The entire staff was wonderful. The waiting area was clean and comfortable, and a friendly courtesy shuttle was provided. More

by gwen.m.armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was excellent
Sep 15, 2022 -

Concordville Subaru responded

Hi gwen.m.armstrong, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 13, 2022

Dropping of the car for service was quick and easy. The Subaru associate was professional and courteous. Waiting room is clean, snacks, water and coffee are available at no cost. Overall a good experi More

by CSKILES3992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 14, 2022 -

Concordville Subaru responded

Hi CSKILES3992, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 13, 2022

I have purchased 2 new Subarus at this dealer. I am pleased with the service. All people I dealt with are professional and friendly. More

by LEE.KUNDRAT
Recommend Dealer
Yes
Employees Worked With
John Brennan, Lauren Scannapieco
Sep 14, 2022 -

Concordville Subaru responded

Hi LEE.KUNDRAT, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 12, 2022

They are very professional and courteous. Spent the time to explain what they were going to do to fix an ongoing issue. More

by MCKAY3478
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 13, 2022 -

Concordville Subaru responded

Hi MCKAY3478, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 12, 2022

Reliable, friendly, same faces always there and comfortable waiting area. I trust them with my car More

by BLAIR.KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Sep 13, 2022 -

Concordville Subaru responded

Hi BLAIR.KB, Thank you for your 5-star review. We are glad to hear our service team took great care during your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 11, 2022

First time using Concordville Subaru and people we dealt with were friendly and helpful. My husband and I appreciate the knowledge and helpfulness of Julian Caraballo (repair&rea e flat tire)and Bill Still More

by CYNTHIA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Concordville Subaru responded

Hi CYNTHIA9, Thank you for your 5-star review. We are delighted to hear Julian and Bill were helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 10, 2022

All of the staff are curteous , thoughtful, and efficient . I am very pleased with Concordville Subaru. More

by JeanJordan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Sep 12, 2022 -

Concordville Subaru responded

Hi JeanJordan, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 09, 2022

Fair pricing. Dealer recommends certain service you should perform on your vehicle, but does not strong arm you. More

by how00chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Concordville Subaru responded

Hi how00chin, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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