Conicelli Hyundai

Keeley was super friendly. By far… the best car sales person that I have experienced at in 20 years! She was very patient and had full knowledge of the product she was selling. By far… the best car sales person that I have experienced at in 20 years! She was very patient and had full knowledge of the product she was selling. She was not pushy like the stigma of a standard person. I would definitely go back to buy another vehicle, on if she is there. I have awful experience at Conicelli Honda and Nissan several years ago with the sales rep and crooked finance managers back in the day. But Keeley made my experience awesome this time around. More

Worst experience from a dealership I've ever encountered. This being my fourth year as a lessee with Hyundai, this whole ordeal has deterred me from purchasing or recommending Hyundai ever again. Two years w This being my fourth year as a lessee with Hyundai, this whole ordeal has deterred me from purchasing or recommending Hyundai ever again. Two years with Hyundai in Abington was a great experience which led me to stay with Hyundai. But after dealing with Conicelli Hyundai, I would not refer them at all due to the unprofessionalism and a brash display of lack of empathy for paying customers. The service work was done in a timely manner. Joseph Sergi was not helpful whatsoever from beginning to end. He showed a lack of concern and understanding until there was something they needed in return which in this case was the loaner vehicle. Upon my vehicle being towed to their shop, which I was told twice on the phone by service reps that no loaners were available. Until I expressed my disdain online, a loaner magically became available the same day. In addition, my car was damaged either in route or in possession of the dealership. There were lower front and middle fender damages to the body and undercarriage. After several attempts via my insurance company, I was left with a damaged vehicle. After an extensive investigation henceforth proving the dealership was responsible for the damages, I was immediately written off stating it was the tow company's fault. This review consisted of requests for photos and video footage of activity on their premises, in which I was initially told was against company policy to release photos and that I was to return the loaner immediately. I eventually received surveillance footage after a grueling duration of time only after refusing to not return the loaner prior to the agreed return date. My insurance rep stated that it was conveyed to him that it would cost $300.00 to release photos to the insurance company, leaving me stuck with an estimate of a thousand dollars plus in body damage. The tow company had also provided photo documentation of my vehicle with no damage prior to and after delivery. However, the company I pay hundreds of dollars to monthly for one of their vehicles were absolutely of no help. Never before have I witnessed such a lack of accountability and customer support from a dealership, especially owning a car still under it's original warranty. This entire experience with Conicelli Hyundai was an absolute disappointment costing me valuable time, unnecessary stress and hundreds in rental fees and insurance deductibles. The only reason I provided two stars was the fact the service manager Pat McGarry had stepped in to arbitrate some of the issues, otherwise the ball was dropped in this instance. More

Typical dealership story. .once you sign the dotted line you are no longer a priority. Very slow service even with appointments, they never let you know when your vehicle is fi .once you sign the dotted line you are no longer a priority. Very slow service even with appointments, they never let you know when your vehicle is finished you have to follow up yourself. To actually get an appointment is a minimum two to three weeks waiting period. Definitely will not be getting another vehicle from this location. More

Had a serous problem with me Elantra. Did not have an appointment. A salesman escorted me to service. I was greeted by Rachel Richman. She had a handful of work in front of her, but she i Did not have an appointment. A salesman escorted me to service. I was greeted by Rachel Richman. She had a handful of work in front of her, but she immediately turned her attention towards me. She then proceeded to explain the potential of the problem. I was seated waiting for the assume that. She came in a throughly explained my options. This was done in a very pleasant manor and made me feel like she was concerned about my satisfaction. She displayed all the traits a customer expects when one is dealing with an issue. Rachel is textbook. More

Have bought or leased numerous cars (~10) from various Conicelli dealerships, especially from the Hyundai store. Excellent sales and service is always the norm. For this particular sale, Nick got pulle Conicelli dealerships, especially from the Hyundai store. Excellent sales and service is always the norm. For this particular sale, Nick got pulled into a lease buyout sale at the last minute and did an excellent job all the way around, as did the entire group all the way through to finance (Kudos to Chris Colella for making the whole paperwork process so easy!) There simply is no reason to go anyplace other than Conicelli for car purchases More

He was amazing , friendly knowledgeable of the vehicle and made the overall experience and process easy!! I will recommend all my friends and family to him. He is a great guy and made the overall experience and process easy!! I will recommend all my friends and family to him. He is a great guy More

Great experience and the staff was great and not pushy and helped me where needed to be price wise. and helped me where needed to be price wise. More

HELLO ALL, KHG HERE. GOT SCREW IN MY TIRE AND HAVE TIRE PKG. 9-22-2022 CALLED CONICELLI SERV GOT APPT FOR 10-04-2022 BUT DID NOT HOLD TILL THEN. 9-27-2022 TOOK WHEEL/TIRE GOT SCREW IN MY TIRE AND HAVE TIRE PKG. 9-22-2022 CALLED CONICELLI SERV GOT APPT FOR 10-04-2022 BUT DID NOT HOLD TILL THEN. 9-27-2022 TOOK WHEEL/TIRE OFF VEH, PUT SPARE TIRE ON AND DROPPED OFF AT CONICELLI SERV. EXPRESS WITH PATRICK BAKER. HE TOOK GREAT CARE OF ME BY TAKING WHEEL/TIRE AND SHEDULING ME IN. ALL PLUGGED READY 9-28-2022. PICKED UP 9-29-2022. ALL GOOD AND HOLDING AIR. SEE YOU ALL SOON FOR WINTER SERV. BATTARY xx, PRICING NEW TIRES SINCE NEARING 2/32NDS. WILL CHECK ON CREDIT FOR TREAD DEAPTH VS MILEAGE WARRANTY BY MNFCR OFFERED/DLRSHP TIRE PKG. THANK YOU FOR THE SERV. COUPONS THAT HELP LOWER THE SERV. COST TO KEEP UP MY 18 TUSCON RUNNING AS IT SHOULD - RELIABLY. BUY 4 TIRES GET ONE FREE/$1.00. SEE YOU ALL SOON, BE WELL AND ENJOY!! THANK YOU, KHG More

This is the second automobile we have purchased from Conicelli. Both experiences were upfront and forthcoming. The salespeople are knowledgeable and not high pressure. I strongly recommend a visit to Conicelli. Both experiences were upfront and forthcoming. The salespeople are knowledgeable and not high pressure. I strongly recommend a visit to Conicelli if you are searching for an automobile. I purchase a HONDA Civic and am very happy. Not a HYUNDAI. More

I booked the scheduled interval maintenance for my specific cars mileage on their website a month in advance. On the day of service the Service Manager said they can only do an oil change and not the specific cars mileage on their website a month in advance. On the day of service the Service Manager said they can only do an oil change and not the proper maintenance that’s listed on their website and the owner’s manual of my car. He then attempted to sell me a windshield treatment as if it was more important than the preventative maintenance… This is the 2nd time this has happened. Also found several dirt smudges on the hood. Not sure if they are short staffed and/or inexperienced but I will not be coming back to Conicelli More