Conicelli Toyota of Conshohocken

I scheduled an appointment over the phone to meet with Jacob. When I arrived at Conicelli Toyota, Jacob was ready to meet with me. I had an excellent experience. Jacob was extremely knowledgeable about Jacob. When I arrived at Conicelli Toyota, Jacob was ready to meet with me. I had an excellent experience. Jacob was extremely knowledgeable about the RAV4 I selected and let me have a test drive through the area on a variety of roads. I liked that he was not a 'pushy' salesperson and guided me through the leasing process. When I picked up the vehicle, Jacob made sure we inspected the car first and then reviewed how everything worked inside the RAV4. All the people I dealt with at Conicelli were wonderful and professional. I would be happy to buy other cars here in the future and refer Jacob and Conicelli to my friends. Oh yeah, one more thing -- they have the best prices around! More

Our family is a great believer in the Toyota brand and Conicelli Toyota. Between family members, we own a Camry, Sienna, Highlander and Rav4. We have done business at Conicelli Toyota for several years Conicelli Toyota. Between family members, we own a Camry, Sienna, Highlander and Rav4. We have done business at Conicelli Toyota for several years and always go to them for service. I feel this dealership and two employees in particular deserve recognition and supports the "great" rating I provided. The dealership recently invested in opening a new service center close to their former location. It is a new, state of the art facility complete with a concierge to take your car, beautifully furnished waiting area (including a play room for kids, and convenient location. Luis Rivera is the service lead we contact for appointments and he is outstanding. He knows us, knows our cars, is quick to respond if we do not reach him when calling and really goes out of his way to ensure our needs are met - from scheduling to suggesting things we should consider to keep our vehicles in excellent shape. Steve Klenk is our mechanic and is superb. We have never had a problem with any repair he has made. As importantly, he goes out of his way to communicate anything he feels we should address to avoid future problems and costs. Between Luis and Steve, we feel very secure in the knowledge that our family and cars are in good hands. I cannot recommend this dealership and the two professionals mentioned enough for anyone looking for a dealership they can trust and a great service experience. More

I have purchased or leased 4 cars from Conicelli Toyota over the years. I worked with Tiffany Kyttle on my last two transactions. Her and the rest of the team are great; no pressure, fair, thorough and res over the years. I worked with Tiffany Kyttle on my last two transactions. Her and the rest of the team are great; no pressure, fair, thorough and responsive. And from prior experience, their after sales service is second to none. I cannot rate Conicelli Toyota highly enough. More

Dmitriy Kichin was truthful with us, told us what we would afford, and never gave false hope, which unfortunately some sale people do just to make a sale. He was upfront, friendly and we have recommend would afford, and never gave false hope, which unfortunately some sale people do just to make a sale. He was upfront, friendly and we have recommended to many of our friends. More

My husband and I have researched a Toyota Highlander for about 2 years before we decided to purchase one. We were not trading in either of our cars being they are both paid off. Our old cars are used as our about 2 years before we decided to purchase one. We were not trading in either of our cars being they are both paid off. Our old cars are used as our everyday commuting cars. We were purchasing the Highlander as our weekend car, and to get a head start on car payments before we needed a car. Living in the Lehigh Valley, we went to the local dealers to test drive and start the process. The dealers were all very nice, but no one was able to offer us a deal we felt was a deal of a lifetime. We decided to expand our search to the Philadelphia area as well as New York and New Jersey. Casey and RIck were more than accommodating. They allowed us to do all negotiating via email and phone instead of driving an hour with our two small children and sit in a dealership for hours. They were polite, informative, and honest. They were not pushy or made us feel like we were going to miss out if we didn't take the deal now. We took their offer to 4 local dealers and not one was able to meet or beat the deal. Casey and Rick gave us a deal we couldn't walk away from. When we got to Conicelli Toyota, the staff that greeted us as the door were smiling and friendly. Casey and his staff had everything ready for us to sign and go. The car was clean and under a rooftop area out of the pouring rain. We were in and out of the dealership in an hour and a half. I've never had an experience like we had at Conicelli Toyota. Since getting our new Highlander, we have told our family and friends about the deal we got and they all look at us with their mouths gaping open. They cannot believe it. I know Casey and RIck will be getting more customers! We will certainly got back to Conicelli, specifically Rick and Casey, for my next Toyota. We are more than thrilled with the deal we got. Thank you to Casey, Rick and the Conicelli team for their professionalism, patience, and kindness. More

Dealing with a dealership is a combination of it's policies and its people. Even the most customer focused salesman is hamstrung if the dealership has customer unfriendly policies. We checked out a policies and its people. Even the most customer focused salesman is hamstrung if the dealership has customer unfriendly policies. We checked out a number of dealerships to look at very specific cars and had a variety of experiences from the pleasant to the ridiculously stereotyped manager being constantly called over for no good reason. First, George is awesome. He is experienced, laid back, and understands his audience. He didn't try to push a solution that wasn't what we wanted -- just listened to what we needed, helped us to consider all the possible options available, and let us make a decision. We had one dealer we had promised to talk to after Conicelli and he honored that and didn't try to push us to a decision before we were ready. Once we had a decision, however, he was extremely helpful in pushing it to a conclusion, despite considerable annoying nonsense on the part of my bank folks. George rocks, but the excellent interaction we had with him would not have been possible had Conicelli not had really good policies in place to support him. How do I know this? We saw plenty of dealerships with very nice folks as salespeople but with horrible, time wasting policies that force the customer to be terribly rude to their salesperson and force the salesperson to waste the customer's time. Conicelli clearly doesn't pull this nonsense, which puts them up at the top for our next car buying experience as well (may it not be soon!) Incidentally, we had a fantastic experience with the associated Nissan dealership. These folks simply know how to run dealerships in a customer friendly professional way. More

Wow, the Service Center is such a huge step up from the old one. Easy to get to, comfortable and well laid out. I have used this service for over 15 years and always feel like I have a friend when i go the old one. Easy to get to, comfortable and well laid out. I have used this service for over 15 years and always feel like I have a friend when i go there. Very responsive! More

Since they have opened a new service center, the experience has been fantastic. all service people are fast courteous and the price is right. the new place is so much better than the old place. clea experience has been fantastic. all service people are fast courteous and the price is right. the new place is so much better than the old place. clean, friendly and reliable More

My first visit to the new Service Center on Allen Wood road after having frequented the previous Service Center on Ridge Pike since 1987. What a delight! That is certainly a step in the right direction. road after having frequented the previous Service Center on Ridge Pike since 1987. What a delight! That is certainly a step in the right direction. Bob Calhoun is the most helpful service adviser and consultant. Always pleasant and very helpful to me and my wife, Linda. We have purchased 13 new Toyotas at Conicelli since "switching over" from Thompson Toyota Agency in Doylestown in 1987. Thanks for your wonderful Service Department and especially Bob Calhoun. Harry J. Finlayson hfinlayson@aol.com North Wales, PA 19454 More

Extremely professional, friendly and knowledgable. Rick was a pleasure to work with. I would highly recommend them to my friends and family. Rick Basso is an asset to Conicelli Toyota! was a pleasure to work with. I would highly recommend them to my friends and family. Rick Basso is an asset to Conicelli Toyota! More