Conicelli Toyota of Springfield

I have nothing but great things to say about Conicelli Toyota of Springfield. My sales rep Anthony Criscuolo went above and beyond the call of duty, and made the whole process and enjoyable experience. I' Toyota of Springfield. My sales rep Anthony Criscuolo went above and beyond the call of duty, and made the whole process and enjoyable experience. I'll never go to any other dealership. More

If I could, I would give Bob Mosca more stars. He provided transparency and cultivated trust throughout the process and did everything he could to help us find the right car, which is challenging He provided transparency and cultivated trust throughout the process and did everything he could to help us find the right car, which is challenging in the current market. More

Great experience buying a used car. Barry and Paul were excellent salesmen and helped us find the right vehicle and for the right price. Barry and Paul were excellent salesmen and helped us find the right vehicle and for the right price. More

Another PHENOMENAL experience at Conicelli Toyota of Springfield due to three (3) very Special Employees (Maria Garnet, John Bubas & Rob Whiteside). Each individual greeted me with a warm smile. I wis Springfield due to three (3) very Special Employees (Maria Garnet, John Bubas & Rob Whiteside). Each individual greeted me with a warm smile. I wish that I'd gotten the young lady who welcomed me into the establishment and contacted Maria, as she was a breath of fresh air with her welcome. Mr. John Bubas was so kind to order my requested car part and both he and Maria followed through perfectly. Mr. Rob Whiteside took the time to place the part PERFECTLY. He gave me some GREAT advice and suggestions for maintaining the look of my vehicle, which I am so very thankful for. All parties were very professional, caring and wonderful individuals. Another GRAND Experience indeed! I'm appreciative of all that you've done for me & my family. More

Very accommodating to their customers. We left this dealership with a huge smile on our faces. Great service! We left this dealership with a huge smile on our faces. Great service! More

Romel is awesome. 6th car we've purchased in 2 years. Would highly recommend Romel. 6th car we've purchased in 2 years. Would highly recommend Romel. More

The process was easy and smooth. Romel helped me with the purchase. And so did Ayah with the approval. They’re both awesome employees! Romel helped me with the purchase. And so did Ayah with the approval. They’re both awesome employees! More

I have been a customer with Conicelli Toyota for about 2 years now. I recently scheduled an appointment for my car to have an interior and exterior detailed cleaning. I was told multiple times only the pric years now. I recently scheduled an appointment for my car to have an interior and exterior detailed cleaning. I was told multiple times only the pricing and when I could drop it off and pick it up. I paid happily because I believed that they would do an excellent job. I guess I set my expectations too high. I dropped off my car around 7pm the night before and was told to pick it up the following day around 4pm. I understood that and was fine with it. I worked the following day from 6am-4pm and did inform them I’d be in around 5pmish and they were okay with that. When I arrived, my trunk was soaked with water but not cleaned nor shampooed. My ceiling still had small stains that hadn’t been touched. They did call me that morning to confirm that my car was being taken care of and when I asked to make sure that my center console and glove compartment were being cleaned because I took everything out they said that wasn’t to be done unless I asked for it. I did ask thank God but they don’t inform you before hand. Fast-forward to later on, my trunk wasn’t cleaned, my ceiling wasn’t touched because it’s a personal area which once again they do not inform you of and my center console wasn’t cleaned even though I asked for it. Out of my 4 air vents, 2 weren’t cleaned and I have no idea why. Thank God that I checked my car before leaving the premises and pointed it out, the manager had a few things fixed and I had to wait yet another 45 minutes after a long day of work. I wasn’t compensated in any way for me having to wait even after they admitted that they’re worker had “missed” a few spots and areas. I have never been so disappointed and unhappy. Surely, I will not be returning and I’m not happy to say that. It’s ridiculous to have to have to pay such a high price and my expectations weren’t even met. More

Paul Santa Barbara, Maria Garnet, Anthony Criscuolo, John Bubas, Malcolm Johnson & Ray S. were all OUTSTANDING, kind, caring, considerate, friendly, and true Professionals. They assisted me in my car sale & Bubas, Malcolm Johnson & Ray S. were all OUTSTANDING, kind, caring, considerate, friendly, and true Professionals. They assisted me in my car sale & the sale of my husband's car. They went above & beyond to assist us in our car needs and we value their expertise. I'd recommend them without any hesitation as there Customer Svc. skills are noteworthy and truly EXCELLENT! Each person is a TRUE Asset! It was a pleasure doing business with them. Many thanks and tremendous blessings to the Conicelli Toyota of Springfield family. Grateful. More

Great experience, quick easy and fair. Did most the work online and then just had to sign a few things. Did most the work online and then just had to sign a few things. More