Conicelli Toyota of Springfield

Paul Santa Barbara, Maria Garnet, Anthony Criscuolo, John Bubas, Malcolm Johnson & Ray S. were all OUTSTANDING, kind, caring, considerate, friendly, and true Professionals. They assisted me in my car sale & Bubas, Malcolm Johnson & Ray S. were all OUTSTANDING, kind, caring, considerate, friendly, and true Professionals. They assisted me in my car sale & the sale of my husband's car. They went above & beyond to assist us in our car needs and we value their expertise. I'd recommend them without any hesitation as there Customer Svc. skills are noteworthy and truly EXCELLENT! Each person is a TRUE Asset! It was a pleasure doing business with them. Many thanks and tremendous blessings to the Conicelli Toyota of Springfield family. Grateful. More

I have been a customer with Conicelli Toyota for about 2 years now. I recently scheduled an appointment for my car to have an interior and exterior detailed cleaning. I was told multiple times only the pric years now. I recently scheduled an appointment for my car to have an interior and exterior detailed cleaning. I was told multiple times only the pricing and when I could drop it off and pick it up. I paid happily because I believed that they would do an excellent job. I guess I set my expectations too high. I dropped off my car around 7pm the night before and was told to pick it up the following day around 4pm. I understood that and was fine with it. I worked the following day from 6am-4pm and did inform them I’d be in around 5pmish and they were okay with that. When I arrived, my trunk was soaked with water but not cleaned nor shampooed. My ceiling still had small stains that hadn’t been touched. They did call me that morning to confirm that my car was being taken care of and when I asked to make sure that my center console and glove compartment were being cleaned because I took everything out they said that wasn’t to be done unless I asked for it. I did ask thank God but they don’t inform you before hand. Fast-forward to later on, my trunk wasn’t cleaned, my ceiling wasn’t touched because it’s a personal area which once again they do not inform you of and my center console wasn’t cleaned even though I asked for it. Out of my 4 air vents, 2 weren’t cleaned and I have no idea why. Thank God that I checked my car before leaving the premises and pointed it out, the manager had a few things fixed and I had to wait yet another 45 minutes after a long day of work. I wasn’t compensated in any way for me having to wait even after they admitted that they’re worker had “missed” a few spots and areas. I have never been so disappointed and unhappy. Surely, I will not be returning and I’m not happy to say that. It’s ridiculous to have to have to pay such a high price and my expectations weren’t even met. More

The process was easy and smooth. Romel helped me with the purchase. And so did Ayah with the approval. They’re both awesome employees! Romel helped me with the purchase. And so did Ayah with the approval. They’re both awesome employees! More

Romel is awesome. 6th car we've purchased in 2 years. Would highly recommend Romel. 6th car we've purchased in 2 years. Would highly recommend Romel. More

Great experience, quick easy and fair. Did most the work online and then just had to sign a few things. Did most the work online and then just had to sign a few things. More

Conicelli Toyota of Springfield PA was outstanding in my recent purchase of a new 2022 Toyota Camry Hybrid— from start to finish. And Eddie Ruiz was amazing— first in helping me find the right car for me, p recent purchase of a new 2022 Toyota Camry Hybrid— from start to finish. And Eddie Ruiz was amazing— first in helping me find the right car for me, patiently explaining all the options, constantly keeping me updated about the status of delivery etc, and even personally helping me to set up the new car with all the cool bells and whistles when it arrived. He was honest and upfront and never pressured. I couldn’t have asked for a better experience and I really love my new hybrid— already getting around 50mpg—a real blessing in these days of high gas prices. Very impressed all around for my first Toyota! More

Bob is informative, friendly and knows his stuff. He was not high pressure sales wise. He was not high pressure sales wise. More

I don’t understand why it takes 2. 5 hours to buy a car when paying cash and with appropriate insurance in hand. 5 hours to buy a car when paying cash and with appropriate insurance in hand. More

Joel Morales and Warren Lewis were extremely professional. There were no hidden charges and everything was explained throughout the process. David, the finance manager was very thorough and w professional. There were no hidden charges and everything was explained throughout the process. David, the finance manager was very thorough and was very flexible in explaining and making changes to the contracts. More

This is the only dealership I will ever use again. There are so respectful here and care about you and your time. I had the pleasure of working with Joel and he went above and beyond to make sure I go There are so respectful here and care about you and your time. I had the pleasure of working with Joel and he went above and beyond to make sure I got a car that I loved. He showed great communication and really cared about me and my time. He will not disappoint! More