Conicelli Toyota of Springfield

On Saturday, 2/1/14, I took our 2009 Prius in for a key replacement & while waiting, I saw Joel Morales & we looked at a barelybused 2013 Prius; took a test drive, & work a fair trade & bought the car! Jo replacement & while waiting, I saw Joel Morales & we looked at a barelybused 2013 Prius; took a test drive, & work a fair trade & bought the car! Joel, John & Midge were a pleasure to deal with-my wife joined us to sign papers & we were able to drive our "new" car home! Thank you Joel, John & Midge for making this a pleasurable experience. More

I found Joel Morales to be courteous, friendly, and honest. He did not pressure me in any way to make a deal but rather showed me the options available to me and let me choose. Joel was great! Also honest. He did not pressure me in any way to make a deal but rather showed me the options available to me and let me choose. Joel was great! Also my experience with Eli when signing all the papers was also great! More

Rick is the best! He was very patient, friendly, and helpful. He tried to explain all the details, answered our questions, and provided his suggestions. Furthermore, he also returned our calls/texts in helpful. He tried to explain all the details, answered our questions, and provided his suggestions. Furthermore, he also returned our calls/texts in a timely manner and helped us with the after sale services. He even delivered the car to our house far way from the dealership in a very cold weather. Overall, it was a very pleasant experience without any feeling of stress and pressure. We were very satisfied with his services and highly recommend Rick to anybody. Thank you very much and keep up the good work! More

I just purchased a used Toyota Corolla from Conicelli Springfield. Bill Rosendahl was the salesman who helped me with purchasing the vehicle. Bill is a great salesman and was very friendly and answered e Springfield. Bill Rosendahl was the salesman who helped me with purchasing the vehicle. Bill is a great salesman and was very friendly and answered everything we needed to know. He was very helpful throughout the process and didn't make you feel like you were being pushed or rushed. I was at Conicelli on a very busy Saturday and Bill was working very hard to attend to several others, but he was always coming back to check on us or give us an update until it was time for the paper work. Wayne Dorsey was who reviewed all the financial paperwork with me. Wayne was very professional, knowledge and friendly. I was there past closing finishing the purchase and Wayne completely reviewed everything and did not make you feel rushed. Bill and Wayne were both very patient and gave you time and personal space to think. I have family who have purchased vehicles from Conicelli Springfield and they as well have had positive experiences. I would certainly go back any time to Conicelli Springfield and recommend it to others! More

Conicelli Toyata in Springfield, Pa. So happy c the Conicelli Toyata in Springfield, Pa. So happy c the dealership, everyone so friendly and helpful. Bob Foster who sold me my new Corolla Le 2013 v Conicelli Toyata in Springfield, Pa. So happy c the dealership, everyone so friendly and helpful. Bob Foster who sold me my new Corolla Le 2013 very nice, friendly, each time I was at the dealership he always, said Hi , and could he be of any help. He went out of his way taking me to Part's Dept. helping me. to order side molding and Edge protecting for my car doors. And special thanks to Glen Beck Sales Manager, who went out of his way to apply the door molding and door Edge protector to my car door's . And also for painting my rear bumper scratch and waxing on 2 visits, which he did not have to do , he took the time and did it himself, making sure it was done right. And most recently applied black panel to rear bumper tail gate to protect it, on a very cold day . Glen was super very impressed he deserves a raise. And thank you Hakan Ilbak so nice and explained all about each car I test drove. and greeted me when I was back at the dealership even got a hug. He works now at the Used Toyota dealership next store. I wish the best to Hakan Forgot had a scratch on front bumper Bob Foster he discovered it the day when I purchased the car, Bob Foster went out of his way also, made an appointment for it to be repaired, and even gave me a rental to drive till car was finished. Sure hope I have continued satisfaction when I need to return to dealership for future service. Right now very happy c them. . More

I just purchased a Rav 4 from Conicelli in Springfield and am LOVING it! My salesman, Ferman Diaz, was amazing! He got me what I wanted at a great price and stuck by my side throughout the entire proce and am LOVING it! My salesman, Ferman Diaz, was amazing! He got me what I wanted at a great price and stuck by my side throughout the entire process! I added some extras and he stayed on top of the whole process until I got my car back. I would recommend getting a car from this dealership! They are great! More

I had a wonderful experience dealing with Joel Morales when I secured a Toyota Corolla from your dealership. Joel provided excellent service. I have recommended your dealership to my friends and relatives when I secured a Toyota Corolla from your dealership. Joel provided excellent service. I have recommended your dealership to my friends and relatives because of my experience with Joel. Keep up the good work and excellent service! -- Efren Aguilar More

I would like conicelli of springfield to know you're lucky to have Joel morales as an employee,as what I have experienced he,s really a big asset to the company,with his costumer service second to none, lucky to have Joel morales as an employee,as what I have experienced he,s really a big asset to the company,with his costumer service second to none,his professionalism,expertise and genuine kindness plus an easy going personality is what really drawing us to go back,we been using this dealership for quite a while now first with the lease on 2006 highlander,then 2013 highlander and now just recently 2013 rav4 and off course we go here too for our toyotacare,I highly recommend the dealership to everyone.thanks Joel for your help. More

The service department is second to none, Bill Rosendahl of used cars ; is a longtime friend who I met years ago at Central City Toyota, he and the finance manager Wayne Dorsey went the extra mile to help m of used cars ; is a longtime friend who I met years ago at Central City Toyota, he and the finance manager Wayne Dorsey went the extra mile to help me find a great used Camry and fulfilled my financial affordability needs. This world of sales is down right unfair, you get ripped off and treated like a number, Conicelli and these guys above are honest and no what reality and treating people is all about, its nice to see that you can be valued as a customer,service gets the highest kudos from me, on time appointments, no pushy pitches..."you need this, or you should do this while we have it up on the lift"...you get and pay for what you ask for at this service department, profeesional and courtesy is the order of doing business at Conicelli......thanks. John Marcelline More