Conicelli Toyota of Springfield

Great communication through the entire process. Everyone was kind and very courteous through every step. Everyone was kind and very courteous through every step. More

Great service best place to get your car serviced best prices best overall staff Thanks prices best overall staff Thanks More

Had no appointment but associate kindly squeezed me in. Was offered shuttle service as well. Was offered shuttle service as well. More

Having work done at Conicelli tToyota of Springfield is always an excellent experience. I can count on my car being returned in great shape. always an excellent experience. I can count on my car being returned in great shape. More

Our entire experience was pretty awful from start to finish. Our salesman was fine until we sat down to talk money. He was rude and ignored our requests to take the additional warranties off multiple ti finish. Our salesman was fine until we sat down to talk money. He was rude and ignored our requests to take the additional warranties off multiple times and kept coming back with new numbers including different warranties. Once we finally got to the price we wanted without any additional warranties, we had to hear it again from the manager completing the purchase for us. At one point he told my son ”you must be rich since you don’t want to cover anything that will happen now.” Then they made my son come back the next day because they messed up and couldn’t get his new graduate discount to apply. They gave us a dealer tag to put in the back window for the night and of course a police officer pulled us over thinking the car was stolen. Once he finally got his temp tag the next day and we thought everything was good, we find out 5 months later at his first service appt that they registered the WRONG car to my son! How does that happen??? Now he has to take the car back and get a loaner while they try to sort out their mistake and get the correct registration to the correct car. Someone else is driving around with my son’s VIN number on their registration while his registration also had the wrong number. Complete incompetence on the dealers part. We will never do business with this dealer again. BEWARE! More

Alissa Fox was very helpful in getting us started and on our way to the maintenance shop and out in a reasonable wait time. The Mechanic did his job equally as well and in the same time interval. We'll be b our way to the maintenance shop and out in a reasonable wait time. The Mechanic did his job equally as well and in the same time interval. We'll be back. More

Jordan was absolutely fantastic. He made me feel totally comfortable, like I led the process, and because of that, I felt totally confident in my purchase. His follow up was thorough He made me feel totally comfortable, like I led the process, and because of that, I felt totally confident in my purchase. His follow up was thorough prior to, and after the purchase. Their coffee was surprisingly good, and the finance manager gave me a legit lifesaver - not some store brand candy. Highly recommend Conicelli Springfield, Jordan Schecter, and Dave's legit candies. More

Always a long wait time to be address by staff at the counter when it’s fully staffed counter when it’s fully staffed More

Always feel that I am in good hands. Service department seems to do a thorough job for my needs Service department seems to do a thorough job for my needs More

Excellent service buying from them whole out of state! Highly recommend their sales team! Efficient and no hassle! Highly recommend their sales team! Efficient and no hassle! More